Freelancer profile translated to English.
Back to original languageAbout Antoine
Service Delivery Manager and PMOwith 21 years of IT experience, specializing in managing complex deliveries in critical environments.
I focus on structuring, managing, and securing IT and AI digital transformation programs.
I bridge the gap between technical teams, business stakeholders, and senior management.
I combine proven experience in large-scale project management with hands-on operational practice in generative AI (RAG, agents, LLMs).
I don't just manage projects; I understand them deeply to anticipate any side effects.
- National deployment of CapClient for 24,000 bank advisors, including pilot phases and scaling.
- Management of a portfolio of 110 data applications in a critical banking environment.
- Coordination of 5 Product Managers across 4 countries at Airbus in an international context.
- Deployment of AI solutions in production: RAG assistants, AI agents, generative AI-integrated management tools.
- Service Delivery Management and complex IT project management
- Strategic and operational PMO
- Digital transformation and AI solution integration
- Coordination of multidisciplinary teams: AI Engineers, Data Scientists, DevOps, Cloud, business stakeholders
- SLA/KPI monitoring and service quality management
- Project animation: PI Planning, project committees
- Interface between technical teams, business stakeholders, and management
- Deployment of generative AI solutions in production (RAG, agents, LLMs, monitoring dashboards)
- Ability to quickly structure initiatives in complex, multi-team environments.
- Global vision and ground-level execution, from strategic definition to operational deployment.
- Pragmatic, results-oriented approach with concrete metrics.
- Rare dual expertise in senior IT and generative AI.
French
Native or bilingual
English
Fluent
Can work on-site
Toulouse (up to 50km), Bordeaux (up to 50km), Paris (up to 20km)
Experience
- PROPULSION IADigital Transformation & AI Consultant (PMO / Delivery)E-COMMERCEMay 2023 - Today (3 years and 3 months)Bordeaux, FrancePropulsion IA (freelance missions) | May 2025 - Present (ongoing)
- Requirements gathering, AI architecture definition, technical and business team coordination
- Deployment management: risk management, alerts, budget tracking, versioning
- Structuring of delivery processes and AI project governance
- RAG/chatbot projects deployed in production: HR, real estate, onboarding, customer support
- Crèche management application with Firebase database
- Google API integration via n8n: quote centralization, ticket scanning, automated accounting reports
- Upskilling companies on the AI stack
Technical environment: n8n, Claude AI, ChatGPT, Gemini, Firebase, OpenShift, VPS, GitHub, PostgreSQL, LangChain - Propulsion DigitaleProject Management Officer (PMO)AVIATION AND AEROSPACEOctober 2022 - April 2025 (2 years and 6 months)Toulouse, FranceMission 1: Reporting Standardization & Portfolio Management - WAN Department
- Coordination of 5 Product Managers and their teams across 4 countries (France, India, Germany, Spain) in an international context
- Proposal, selection, and deployment of PPM tools suited to the multi-site context
- Automation of standardized and compatible reports using Google Workspace, implementation of consistent indicators shared across all sites
Technical environment: Jira, Zoho Project, IKanban, Planisware, QlikSense, Google WorkspaceMission 2: Firewall & Access Control Modernization- Management of the firewall modernization project and repositioning of 6000 applications to enhance IT security
- Coordination of network, storage, security architects, and application managers: identification of improvement areas and arbitration
- SAFe agile management: PI Planning, ceremonies, backlog, incident management, reporting to management
Technical environment: Jira, Google Workspace, SAFe agile methods, PI Planning - La Banque PostaleService Delivery Manager / Release ManagerBANKING AND INSURANCEJanuary 2017 - January 2022 (5 years)Toulouse, FranceMission 1: Data & Infrastructure Management
- Management of 21 employees: 7 project managers + 12 experts (Data Engineers, DB2/Oracle and ETL architects) spread across multiple sites
- Management of 110 applications (DataWarehouse, ETL, databases): delivery coordination, budget management, SLA, and KPI
- Structuring of delivery processes, incident management, technical migrations, and access security
- Interface between technical teams, business stakeholders, and management
Technical environment: JIRA, AIX, Linux, QlikSense, SAS M7+, ETL IIS Datastage 11.7, Z/OS, DevOps, GitlabMission 2: National CapClient Deployment - Scaling Up- Coordination of the national deployment for 24,000 bank advisors: managing the scale-up across the entire territory
- Organization of pilot phases by center, anomaly identification, component versioning, and national rollout
- Drafting of test strategies, quality indicators, facilitation of project follow-up committees
Technical environment: DevOps, JIRA, Confluence, Linux, Oracle, JBoss, Splunk
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Education
- Master in Computer Science, Electronics, Automation, Information TechnologiesESIEA - Engineering School for a Useful Digital WorldMaster en informatique Electronique Automatique, Technologies de l''information
- Higher National Diploma in Electrical EngineeringDéodat de Séverac2001Electrotechnique, Mécanique, Physique appliquée
Certifications
- SAFE SCRUM MASTERORSYS2022