About Antoine
French
Native or bilingual
English
Fluent
Spanish
Conversational
Portuguese
Basic
Experience
- Paris 2024Client Services Manager | Arrivals & DeparturesSPORTSJanuary 2024 - September 2024 (8 months)Saint-Denis, FranceClient Services for International Federations, IOC Worldwide Marketing Partners, and Partner Relations with On Location.Planning and Preparation of the Operational Phase of the Games
- Management of arrival and departure processes for the operational phase.
- Implementation and monitoring of services (organization of reception, transport, immigration and accreditation, travel during the Games).
- Coordination with internal and external teams (Paris Airport, SNCF, On Location).
- Recruitment and management of a team of 3 coordinators.
Operational Phase of the Games- Management and implementation of services for clients, adjustments based on field activity.
- Coordination with field teams to ensure smooth operations.
- Responding to client inquiries and recommending services.
- Management of the service information desk at the athletes' village during the Paralympic phase.
- Management of a team of 3 coordinators.
- Tick&LiveTicketing Project Manager DataSPortSPORTSSeptember 2019 - January 2024 (4 years and 4 months)Ivry-sur-Seine, FranceClient Support in the Technological Development Process
- Functional and organizational audit of clients, evaluation of operational project feasibility, scope, and objectives (budget, materials, added value, schedule, etc.).
- Establishment of project structures and operating rules (definition of methodologies and management tools).
Interface Between Technical and Business Parties of Clients- Client support for application configuration and usage.
- Hardware management, access control configuration, and client access routes to venues.
- Maintenance and on-call missions on-site during high-attendance events.
- Go-live in coordination with the IT department.
- SelectaAssistant Category ManagerRETAIL (LARGE RETAILERS)April 2019 - May 2019 (2 months)Le Bourget, FranceProduct Assortment Optimization for a Fleet of 1300 Machines
- Increase revenue and decrease the out-of-stock rate for each machine in the fleet.
- Optimization of each assortment using the Hivery software.
- Verification of software suggestions based on partnerships concluded with suppliers.
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Education
- Master in Sports Organization ManagementAMOS Business School2016Ecole de commerce - Sport Management