Freelancer profile translated to English.

Description

With a strong background in B2B sales and customer support, I offer companies my expertise in prospecting, account management, and customer loyalty. Rigorous, responsive, and results-oriented, I help boost your sales and customer satisfaction.

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent
Portuguese
Conversational

Workplace preferences

Remote only

Primarily works remotely

PARTENARIAT AVEC THE 5ERS
Independent commercial consultant
BANKING AND INSURANCE
January 2025 - Today (1 year and 5 months)
Luxembourg, Luxembourg
• - Revenue growth with over €50,000 in monthly funded accounts.
• - Signing high-potential traders and long-term loyalty.
• - +20% conversion through strategic partnerships.
Closing French English Translation Phone prospecting Customer service management
ARVAL LUXEMBOURG - BGL GROUP
Acquisition officer
March 2022 - January 2025 (2 years and 10 months)
• - Onboarding new clients (identification, prospecting, presentation, negotiation, closing)
• - Account management (20% of daily time)
• - Development and updating of the existing database
• - Providing high-quality services to a high-end clientele
GROUPE LEFEBVRE DALLOZ (PARIS)
Inside sales (hunter sales)
January 2021 - March 2022 (1 year and 2 months)
• - Prospecting for new clients (35% of daily time)
• - Upsell / Cross-sell (50% of daily time)
• - Customer relationship management (15% of daily time)
• - Product demonstration (legal documentation) B2B (HR, accountant, lawyer)
Monthly target: €17k, Team of 10 people. 80% of the target achieved during the Covid year.