Freelancer profile translated to English.
Back to original languageAbout Antoine
Insurance Expertise & Project Methodology: Dual expertise for your performance.
Graduated with a Master's in Insurance and Wealth Management (IAE Rouen) and a Specialized Master's from SKEMA Business School, I support players in the financial sector (Companies, Mutual Insurers, Brokers) in optimizing their processes and succeeding in their digital transformation.
My background is built on 4 years of operational experience within major leading groups:
Project Management & Digital Transformation (SMABTP): Leading the improvement of online services and optimizing underwriting tools (Life, Collective, Health, Provident Insurance).
Technical Expertise (MATMUT): 3 years of experience in P&C contract management and complex bodily injury claim settlements and litigation.
Why collaborate with me?
A cross-functional vision: I speak the language of "business" (managers, sales network) and IT to translate your needs into effective functional solutions.
Methodological rigor: Agile certified, I guarantee structured project follow-up, from requirements gathering to acceptance testing and change management.
Former President of the Bancassur Association, I have developed strong interpersonal skills and a capacity to unite that facilitate the coordination of various stakeholders.
My areas of intervention:
Business Analysis & AMOA (Specifications, User Stories, Acceptance Testing).
Optimization of customer journeys and underwriting tools (P&C, Life, Health).
Audit and management of complex claims files (Bodily Injury/Litigation).
Available now for assignments in Île-de-France, Normandy (Rouen), or fully remote. Let's discuss your projects!
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- SmabtpProject ManagerBANKING AND INSURANCESeptember 2025 - Today (9 months)Paris, France📈 Commercial Networks Direct Sales - Commercial Efficiency Department🎯 Main mission:Lead the digital transformation of 2 strategic tools for the SMABTP group's clients and commercial network (Life Insurance Underwriting and Online Services)📖 Project Management & Analysis:• Scoping and execution of needs statements:- Leading co-creation workshops with the sales network- Participation in drafting general and detailed functional specifications in collaboration with AMOA- Definition of user journeys and friction points- Prioritization of enhancements• Quality & Acceptance Testing:- Development of the overall test plan- Coordination of user acceptance testing campaigns- Supervision of the bug fixing process- Validation of deliverables• Support & Training:• Change Management Strategy:- Design of adapted training materials- Facilitation of training sessions (in-person/remote)- Implementation of a user support system📊 Monitoring & Performance:• Operational Monitoring:- Weekly reporting to the steering committee- Analysis of adoption and satisfaction KPIs- Risk management and action plans- Cross-functional communication on project progress💡 Added Value:• Optimization of business processes• Improvement of user experience• Acceleration of digital transformation• Skill development of the sales network
- MatmutBodily Injury and Litigation Claims ManagerBANKING AND INSURANCEAugust 2023 - August 2025 (2 years)Rouen, France- Investigation and management of bodily injury claims files- Management of motor vehicle property damage claims, analysis of liabilities, claims settlement oversight- Application of IRSA, IRCA, PAOS conventions and Badinter law in claims processing- Monitoring of amicable and legal proceedings (exchanges with lawyers, experts, medical advisors...)- Relations with victims, third parties, opposing insurance companies, garages, and service providers- Assessment of damages, provisioning, and implementation of contractual guarantees- Drafting of legal correspondence, analysis of medical records, liability analysis
- MatmutP&C Contract ManagerBANKING AND INSURANCESeptember 2022 - August 2023 (11 months)Rouen, France- Administrative management and monitoring of P&C insurance contracts (auto, home, ...)- Analysis of client needs, advice, and guidance on appropriate coverages and products- Drafting, modification, and termination of contracts in compliance with internal procedures and legal provisions- Processing of client requests (endorsements, certificates, reminders)- Updating and verification of contractual data in the management software- Ensuring regulatory compliance (IDD, GDPR, contractual obligations)
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Education
- Master MBFA Insurance and Wealth ManagementIAE Rouen Normandie2025Niveau : Obtenu avec mention Activités et associations : Vice-président puis président de l’association Bancassur Assurances transports, Assurance Responsabilité Civile, Assurance construction, Assurances collective des personnes, Assurances des dommages corporels, Assurances des biens de l’entreprise, Assurances de l’environnement, Sécurité sociale et assurances santé... Fiscalité du particulier, Fiscalité de l’entreprise, Produits financiers... Marketing, Innovations managériales...
- Specialized Master Manager of Projects and ProgramsSKEMA BS2026Niveau : En cours d’obtention Formation accréditée par la Conférence des Grandes Écoles, développant une expertise en : • Gestion de projets complexes et programmes - Méthodologies (Agile, Waterfall, Hybride) - Standards PMI et référentiels internationaux - Outils de pilotage et reporting • Management stratégique et opérationnel - Leadership & conduite du changement - Gestion des risques et de la performance - Management d'équipes multiculturelles • Compétences clés développées - Certifications professionnelles (PRINCE2, PMP, AGILE) - Gestion de portefeuille de projets - Innovation et transformation digitale 📍Campus SKEMA Paris 🌍 Formation classée parmi les meilleurs MS en France