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Antika Abdallah-GrenonAA

Antika Abdallah-Grenon

CRM Architect | Salesforce Expert Consultant

€890/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Antika

Salesforce Architect with 15 years of experience, I help organizations transform their customer relationships through the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud, Experience Cloud). From technical architecture to team management, including configuration and Apex/LWC development, I design and deploy solutions that create business value, improve team efficiency, and foster innovation.

I have worked in various IT consulting firms as a Salesforce Technical-Functional Consultant, then at Natixis Investment Managers as a Salesforce Project Manager, and finally at Salesforce as a Solution Architect before working as a freelancer.

I hold 15 active Salesforce certifications, including Salesforce Certified Application Architect, System Architect, Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, and Marketing Cloud Email Specialist.
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 10km), Clamart (up to 10km)

Experience

  • Natixis Investment Managers
    Salesforce Architect/ Tech Lead
    BANKING AND INSURANCE
    August 2024 - June 2025 (10 months)
    Paris, France
    Implementation of a KYC recertification project with Financial Services Cloud, Experience Cloud, and Marketing Cloud.
    - Integration of IDNOW, WorldChekOne, and Electronic Document Management
    - Project monitoring
    - Solution architecture
    - Monitoring and participation in development (standard Salesforce configuration + Flows, LWC & Apex / Informatica API and data flow integration)
    - Monitoring and participation in deployment (SFDX, Copado, and Bitbucket)
    Technical environment: Salesforce Sales Cloud, Financial Services Cloud, Experience Cloud, and Marketing Cloud, Mulesoft, Informatica, Copado, Bitbucket, JIRA
    Salesforce Salesforce Sales Cloud Docuware Financial Services Cloud Salesforce Experience Cloud
  • Freelance
    Salesforce Technical-Functional Consultant/Architect
    DIGITAL AND IT
    March 2024 - Today (2 years and 3 months)
    Clamart, France
    • Salesforce Solution Architect
    • Salesforce Technical-Functional Consultant
    • Architecture, Functional and Technical Design, Implementation
    • Development of an Appexchange application
  • Salesforce
    Solution Architect
    SOFTWARE PUBLISHING
    September 2019 - February 2024 (4 years and 6 months)
    Paris, France
    Solution Architect within Salesforce France's Professional Services teams
    Key Clients:
    • Les Petits Chaperons Rouges: automation of the lead-to-cash process using Salesforce Sales Cloud and Revenue Cloud (CPQ & Billing). Facilitation of design workshops, architecture, and solution configuration.
    • Système U: Implementation of a POC with Dolmen Technology including Salesforce Service Cloud and Marketing Cloud.
    Volunteer projects for associations:
    • Project 1: Support for an IT team in best practices for Salesforce management and administration. Implementation of Lightning Aura components for a specific need.
    • Project 2: decommissioning of a managed package to replace it with standard Salesforce solutions (implementation of flows, and support on the Formstack appexchange solution already used internally).
    formstack Salesforce CPQ Salesforce billing formAssembly Conga Adobe Document Cloud Git Microsoft Visual Studio Code Salesforce CLI Lightning Components

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Education

  • Engineer
    EPF Engineering School
    2009
    Management des Systèmes D'information

Certifications

  • Salesforce Certified Administrator
    Salesforce
  • Salesforce Certified Advanced Administrator
    Salesforce

Skill set

Categories