About Anthony
French
Native or bilingual
English
Fluent
Italian
Conversational
Dutch
Basic
Experience
- Gen AI SolutionsAI ExpertJanuary 2024 - December 2025 (1 year and 11 months)Charleroi, HT, BelgiumProject: Creation of an AI Chatbot for Engie✅ Design and development of an intelligent chatbot to optimize customer experience✅ Development of the conversational model by integrating scenarios adapted to user needs✅ Analysis of insights and data to improve responses and optimize interactions✅ Implementation of business rules and intent management for better query understanding✅ Testing and optimization to ensure smooth and relevant exchanges✅ Deployment and performance monitoring with continuous adjustments
- Eolis GroupConversational Bot SpecialistAugust 2022 - November 2023 (1 year and 3 months)Brussels, BelgiumWorking on the PROXIMUS Chatbot
- N-ALLO - ENGIE GROUPDigital Content Producer, Chatbot DeveloperDecember 2018 - July 2022 (3 years and 7 months)Creation and design of the ENGIE ELECTRABEL chatbotCreation and design of the SAMBRIENNE chatbotDesign of dialogues for chatbotsDesign of Google Assistant compatible botsConversation designProduction of training videosProduction of product presentation videos
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Education
- Digital Marketing Certification, MarketingGoogle2017Certification Digital marketing, Marketing
- Basic Management, EconomicsCFD2016Gestion de base, Économie