Freelancer profile translated to English.

Description

Specializing in network and telecom infrastructures, I support companies in the deployment, administration, and operational maintenance of their IT environments.

I intervene both to support technical teams and on complete projects, from needs analysis to solution go-live and operation.

My areas of intervention:

LAN, WAN, and Wi-Fi Networks

Fortinet Firewalls (deployment, configuration, maintenance)

IP Telephony and Unified Communications (Alcatel, 3CX)

Cisco Network Support and Operations (L1/L2)

NOC Supervision and Incident Management

On-site or remote maintenance and support

Pre-sales support and technical consulting

Operational coordination and management of operational activities

What sets me apart is my ability to understand business challenges while bringing solid technical expertise. Autonomous, responsive, and results-oriented, I strive to provide reliable, sustainable solutions adapted to each client's needs.

Available for ad-hoc assignments, operational support, or network and telecom transformation projects.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Portuguese
Conversational

Workplace preferences

Can work on-site

Dreux (up to 50km), Chartres (up to 50km), Verneuil-sur-Avre (up to 50km), Alençon (up to 50km), Plaisir (up to 50km)

NEVES TELECOM & SYSTEMS
President
DIGITAL AND IT
June 2026 - Today (2 months)
France
Founder and President of my own service company specializing in networks, telecommunications, and IT infrastructure, I support companies in the design, deployment, operation, and support of their communication solutions.

I work with SMEs and professionals to ensure the performance, security, and availability of their infrastructures.

Main activities:

Technical consulting and support
Deployment and maintenance of LAN, WAN, and Wi-Fi networks
Installation and administration of Fortinet security solutions
Deployment and support of IP telephony solutions (3CX, Mitel, Alcatel)
Support and operation of Cisco environments
Audit, diagnosis, and resolution of L1 to L3 incidents
Preventive and corrective maintenance
Project management and client relations

As a manager, I am involved in all stages of projects, from needs assessment to go-live and operational monitoring. This versatility allows me to provide solutions tailored to the technical and business challenges of each client.
Network Administration Telecom Administration Network Equipment Installation Pre-sales Project Management
GLOBAL PARTNER
Network and Systems Administrator
TELECOMMUNICATIONS
June 2024 - February 2026 (1 year and 8 months)
Neuilly-Plaisance, France
Installation and configuration of network infrastructures, security solutions, and telephony (TP-Link Omada, Fortinet, Alcatel, 3CX).
User training (up to 30-person conferences)
Internal technician training for L1 3CX and network administration
Maintenance and technical support, remotely or on-site, according to operational requirements, incident criticality, and client needs.
Pre-sales support, including client needs analysis, technical advice, and quote preparation.
Supervision and coordination of the operations service during interim periods, with activity tracking and operational priority management.
3CX Engineering Telecom Administration Network Administration Network Equipment Installation Enterprise Network Architecture
IPSILAN NETWORKS
Network Security and Unified Communications Engineer
TELECOMMUNICATIONS
June 2023 - June 2024 (1 year)
Bièvres, France
At IPSILAN NETWORK, I provided support and operation for network and telecom infrastructures for a portfolio of professional clients for one year.

Main missions:

- L1 to L3 technical support
- Management and resolution of network and telecom incidents
- Maintenance and administration of Mitel and 3CX IP telephony solutions
- Support and troubleshooting of Cisco equipment (switches and routers)
- Operation and support for Fortinet security solutions
- Advanced diagnosis, root cause analysis, and implementation of corrective actions
- User support and request tracking until resolution
Remote maintenance and ad-hoc on-site interventions

This experience allowed me to develop solid expertise in networks, IP telephony, and security, as well as a strong capacity for analysis and incident resolution in critical service availability environments.
Telecom Administration Network Administration Network Troubleshooting Engineer