Freelancer profile translated to English.

Description

Administrative support and operational organization for freelancers and small businesses.

Graduated in Administration and Finance, I am responsible for freeing up your business from workload while keeping your daily management up to date, in an orderly and methodical manner.

How can I help you?

-Document Management: Classification of invoices, receipts, and digital archiving in order for your accounting firm.

-Data Entry and Excel: Data registration, inventories, and organization of information in spreadsheets.

-Operational Support: Mail management, customer service, and daily administrative tasks.

Languages

Spanish
Native or bilingual
English
Conversational
German
Basic

Workplace preferences

Can work on-site

Almería (up to 50km)

Cruz Roja Española,
Administrative Assistant - Immigration Department
October 2025 - December 2025 (2 months)
Almeria, Spain
• · Managed to keep user files for the immigration program up-to-date and error-free, through rigorous use of the IMAP corporate system, achieving compliance with deadlines and regulatory standards.
◦ · Managed to process and archive official and confidential documentation without loss or misplacement incidents, through an exhaustive verification and organization system, achieving compliance with data protection regulations.
• · Managed to resolve user inquiries in a high-demand and public-facing environment, through clear and regulation-oriented communication, achieving smooth service and satisfaction of users served.
Rover
Freelance Services Management and Customer Service
SOCIAL NETWORKS
February 2024 - Today (2 years and 6 months)
Almería, Spain
-Comprehensive client management: Direct attention, negotiation of terms, and fluid communication with owners to coordinate personalized services.
-Planning and organization: Autonomous management of schedules, timetables, and visit logistics, ensuring punctuality and strict adherence to instructions.
-Problem-solving and responsibility: Quick decision-making in the face of unforeseen events, incident management, and maintaining a high level of satisfaction and positive ratings.
-Administration: Control of collections, tracking of completed services, and management of professional profile on the platform.
Customer Service Customer Relationship Management (CRM) Interpersonal Communication