Freelancer profile translated to English.

Description

Experienced IT technician, I offer my services for the repair, troubleshooting, and optimization of your IT equipment. Whether it's to resolve hardware problems, software issues, or to improve the performance of your systems, I am here to offer you fast and effective solutions. As a consultant, I also guide you in choosing the best technologies and help you maintain your IT infrastructure in perfect working order. Contact me for personalized advice and quality service!

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Fontenay-le-Fleury (up to 50km)

GROUPE IDEC Paris
Permanent Contract
April 2023 - Today (3 years and 2 months)
Head of support for the Parisian site (Stock, orders, training of apprentices and users) Management of apprentices and interns Support for IT system evolution projects Management of various tickets Installation of new IT hardware and equipment (software, antivirus, printers, computers) Diagnostics and resolution of software, hardware, system, telephony, and network incidents Implementation of software and hardware solutions for various users
Antech
DataDomain OVH
April 2025 - May 2025 (1 month)
Advice on an OVH Cloud Data Domain for a small business regarding licenses and software
SCC POUR LE MINISTERE DE LA JUSTICE
Level 2 Technician
November 2018 - April 2023 (4 years and 5 months)
Paris, France
Diagnostics of system and network problems Creation of procedures Reactivity Phone support Proposals for innovative solutions based on field experience and necessary research Communication of relevant information with various internal and external stakeholders Rigorous application of internal regulations and company procedures Management of emergency situations Ticket management, clear definition of problems encountered and identification of causes