Freelancer profile translated to English.
Back to original languageAbout Anthony
💻 IT Support & Remote Assistance (France / Canada / Vietnam)
I offer a simple, fast, and accessible IT troubleshooting service, specializing in helping individuals, beginners, and non-technical people.
My goal is clear: to make IT understandable and useful for everyone, without complicated jargon or stress.
I provide remote assistance to solve everyday problems:
Slow PC, viruses, Windows errors
Printer or connection issues
Email account creation and recovery
Installation of applications and tools (Zoom, WhatsApp, etc.)
Step-by-step guidance for beginners
Help with online procedures and digital usage
💡 My specialty:
I work with a fixed price per task, announced before intervention.
👉 No hourly rate, no surprises.
👉 You only pay if the problem is resolved.
🎯 My work method
Simple and educational communication
Remote assistance (fast and secure)
Explanation of each step to empower the client
Intervention usually in 30 to 60 minutes
👥 For whom?
Beginners in IT
Seniors or those less comfortable with technology
Users in France, Canada, and Vietnam
Anyone needing quick and human help
💚 My mission
To enable everyone to use IT better in their daily lives, without stress or complexity, in order to access the opportunities of the digital world (employment, communication, administrative procedures, etc.).
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Hébergement desDeuxFrèresINC—Québec,Caregiver / AssistantJune 2025 - Today (1 year and 2 months)Canada► Assisting residents with daily living activities ► Supporting care and resident monitoring ► Managing emergency situations with calm and initiative ► Regular communication with supervisors and medical staff
- C.Assistant Manager – Mental Health ResidenceAugust 2024 - January 2025 (5 months)Quebec, QC, Canada► Team management and shift coordination ► Resident budget management ► Organizing resident appointments and outings
- C.Beneficiary Attendant / AssistantAugust 2023 - August 2024 (1 year)Quebec, QC, Canada► Personal care and resident support ► Medication distribution according to established protocols ► Autonomy and initiative in daily tasks
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Education
- IT Support Technician TrainingM2i Formation—France2022Formation Technicien en Assistance Informatique
- Professional Title of Application Designer DeveloperAFPA—France2019Titre Pro. Concepteur Développeur d'Applications