Description

Currently I am a credit controller. I manage a portfolio of high profile clients within the recruitment industry, effectively reducing the ledger DSO. My current duties involve resolving queries, managing client accounts and maintaining business relationships. I Ensure that all overdue debt is collected within a timely manner. I am responsible for implementing new processes to improve the billing process to ensure efficient collections. I also specialise in recovering historical debt.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

INVESTIGO LTD
Credit Controller
October 2022 - Today (3 years and 8 months)
•Specialising in focusing on aged debt collections
•Managing a key specialist entity within the business
•Query resolutions
•International clients
•Reconciling accounts
•Identifying and improving flaws within the systems
•Maintain and update client files
•Portals
•Deal with multi-currency (Euros, USD)
•50 Live accounts
•Allocations
•£9,200,000
Perkbox Limited
Credit Controller
January 2022 - October 2022 (9 months)
•Specialising in focusing on aged debt collections
•Managing key accounts
•Query resolutions
•Reconciling accounts
•Meeting clients to organise strategies to improve working relations
•Distributing invoices
•Implementing new processes
•Building a rapport with colleagues in other parts of the business
•Identifying and improving flaws within the systems
•Maintain and update client files
•200 Live accounts
•£2,200,000
Lifeways Group
Credit Controller
November 2020 - January 2022 (1 year and 2 months)
•Building a database for client accounts as previously there was none available
•Implementing processes to improve and maximise cash collection.
•Query resolutions and going the extra mile to ensure customer satisfaction in a timely manner
•Building a rapport with clients and identifying specific unique requirements
•Maintain and update customer information and contact details
•Reconciling accounts
•Distributing invoices
•Interlinking internal departments to ensure everyone is following the same process
•160 Live accounts
•£3,900,000