Anouar Echouafi

Managed client accounts for 4 years, with regular exchanges with Airbus and follow-up of commitments. Supervised 6 engineers, organized work and resolved critical issues. Monitored risks and prepared summaries and reporting for decision-making. Coordinated between multiple teams to meet deadlines and ensure a high level of customer satisfaction.

Managed on-site testing campaigns at CDG airport, including travel planning, team safety, and operational coordination. Presented results and solutions to Air France KLM Cargo teams as well as external visitors. Acted as a liaison between the internal technical team and client contacts, relaying field feedback and following up on actions to be taken. Operated autonomously in the field, representing the company and managing unforeseen events in real-time.

Deployed a continuous improvement approach within operational teams, conducted field audits, identified dysfunctions, and implemented corrective actions. Prepared for Ironman 70.3. Implemented team routines and communication tools to structure collective management. Delivered measurable results to the client: TRS +40%, Lead Time -15%, Work in Progress -23%, Productivity +13%