Description

Executive leader in AI, data, and digital transformation with 16+ years of experience delivering enterprise change, adoption, and value creation across the GCC and global markets. Trusted advisor to C-suite stakeholders, translating AI and technology strategy into measurable business outcomes, workforce adoption, and scalable operating model change. Proven track record leading cross-functional programmes across AI enablement, cloud platforms, analytics, automation, and customer-centric transformation in complex, multinational environments.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Dubai City (up to 50km), Abu Dhabi Island and Internal Islands City (up to 50km), Ras al-Khaimah (up to 10km)

Kent
VP, Digital Strategy & Continuous Improvement
ENERGY AND UTILITIES
April 2024 - Today (2 years and 2 months)
Dubai City, United Arab Emirates
• ● Led digital strategy and continuous improvement initiatives across enterprise and engineering operations, with a focus on AI enablement, adoption, automation, and measurable business value.
• ● Built trusted relationships with internal stakeholders and vendor partners, fostering a people-centred approach to transformation and proving the value of AI and technology through measurable ROI.
• ● Led workshops with business leaders to define requirements for new products, enterprise systems, and Oracle modules, driving ERP adoption and improving satisfaction above 92%.
• ● Led the Microsoft 365 Copilot pilot and business case, partnering with Microsoft and third parties on enablement and validating measurable financial and human capital ROI on the investment.
• ● Established policies, frameworks, and accountability structures to sustain AI adoption beyond the initial rollout phase and defined governance standards for responsible AI use.
• ● Integrated AI into business processes and decision-making, e.g. implemented a cloud-based system that reduced engineering project costs by circa $400K for every client project and mitigated project risk.
• ● Established and led a cross-functional team to deliver technology rollouts and adoption the business and acquisitions, enabling on-time, on-budget delivery and scalability for future growth.
• ● Implemented and drove adoption of an ITSM self-service portal with workflow automation and chatbot
support, reducing agent-handled tickets by 40% against a 15% target, lowering operational cost.
artificial intelligence Digital Transformation Communication strategy Change Management Cybersecurity
ADQ Contango
Transformation Consultant
CONSULTING AND AUDITS
September 2023 - March 2024 (6 months)
Abu Dhabi Island and Internal Islands City, United Arab Emirates
• ● Advised portfolio entities C-Suite on enterprise transformation strategy, identifying priority initiatives and defining roadmaps aligned to business value and strategic growth.
• ● Drove structured change planning, executive alignment, and adoption-focused interventions across enterprise transformation programmes.
• ● Facilitated stakeholder workshops to diagnose business challenges and shape enterprise transformation roadmaps, defining adoption and ROI metrics for ERP, cloud, AI, and automation initiatives, including integrations and proof-of-concept activity.
Change Management artificial intelligence Digital Transformation PMO Project Management
Independent Consultant
Strategy & Transformation Consultant
DIGITAL AND IT
May 2023 - September 2023 (4 months)
Dubai City, United Arab Emirates
• ● Developed strategies, enterprise transformation roadmaps, and implementation plans for clients across the GCC, with a strong focus on AI enablement, digital transformation, and cybersecurity.
• ● Created business cases, AI enablement programmes, and executive workshop agendas to support senior decision-making and solution adoption.
• ● Advised C-Suite on implementation approaches, change enablement, and executive communication for strategic technology and transformation initiatives.
artificial intelligence Change Management Corporate strategy Digital Transformation PMO