About Ann-Kathrin
German
Native or bilingual
English
Fluent
Experience
- Huawei TechnologiesUser Insight Theorist & ResearcherSOFTWARE PUBLISHINGApril 2019 - April 2020 (1 year)München, GermanyParticipation in numerous projects (including in the areas of Mobile Health Care, Smartphone UX/UI, IoT, etc.) through qualitative user research and theory-based conception of innovative digital services.
- Lernwerkstatt Halle 36Branding Workshop & Strategy DevelopmentARTS AND CRAFTSApril 2018 - May 2018 (1 month)München, GermanyDevelopment of a brand strategy for a non-profit organization and conception of a PR event as part of a workshop; creation of a customized branding guide.
- MSD GermanyConception and Design of a Multichannel Chatbot for Digital Customer ServicePHARMACEUTICALS INDUSTRYMarch 2018 - June 2018 (3 months)München, GermanyConception of an interactive multichannel chatbot for user-friendly online processing of common customer requirements, aiming to increase the efficiency of digital customer service; development of a prototype with an interactive high-fidelity interface for user tests.
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Education
- Bachelor of Arts German Language, Literature and CultureOtto-Friedrich-University Bamberg2016Zweites Hauptfach: Kommunikationswissenschaft
- Master of Arts in Design Management, Strategic DesignMacromedia University of Applied Science2018Methodological focus on Design Thinking