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Ann-Kathrin S.AS

Ann-Kathrin S.

Research, Service Design, Business Innovation

€480/day
München, DE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ann-Kathrin

Ann-Kathrin is a Design Researcher with many years of experience in co-designing design/research projects. Her strengths lie in the systematic and research-based conception of services against the backdrop of strategic requirements. The implementation of sustainably innovative ideas and the promotion of the innovation potential of companies and their employees are often central goals.

In her work, Ann-Kathrin benefits from a deep understanding of common approaches in the field of motivation and action theory. Translating theoretical findings and models into practice and making them usable for concrete research questions shapes Ann-Kathrin's passion for scientific work. However, she is equally enthusiastic about inductive approaches and Grounded Theory.

Methodologically, Ann-Kathrin is rooted in empirical social research, but has also long been at home in applying creative work techniques and Design Research Tools & Methods.
  • German

    Native or bilingual

  • English

    Fluent

Can work on-site
München (up to 50km), München (up to 50km)

Experience

  • Huawei Technologies
    User Insight Theorist & Researcher
    SOFTWARE PUBLISHING
    April 2019 - April 2020 (1 year)
    München, Germany
    Participation in numerous projects (including in the areas of Mobile Health Care, Smartphone UX/UI, IoT, etc.) through qualitative user research and theory-based conception of innovative digital services.
    Theoretical Foundation Basic Research Service Design Conception User Research
  • Lernwerkstatt Halle 36
    Branding Workshop & Strategy Development
    ARTS AND CRAFTS
    April 2018 - May 2018 (1 month)
    München, Germany
    Development of a brand strategy for a non-profit organization and conception of a PR event as part of a workshop; creation of a customized branding guide.
    Workshop Leader Branding & Brand Design
  • MSD Germany
    Conception and Design of a Multichannel Chatbot for Digital Customer Service
    PHARMACEUTICALS INDUSTRY
    March 2018 - June 2018 (3 months)
    München, Germany
    Conception of an interactive multichannel chatbot for user-friendly online processing of common customer requirements, aiming to increase the efficiency of digital customer service; development of a prototype with an interactive high-fidelity interface for user tests.
    User Interface Design Responsive Design Service Design

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Education

  • Bachelor of Arts German Language, Literature and Culture
    Otto-Friedrich-University Bamberg
    2016
    Zweites Hauptfach: Kommunikationswissenschaft
  • Master of Arts in Design Management, Strategic Design
    Macromedia University of Applied Science
    2018
    Methodological focus on Design Thinking

Skill set

Categories