Freelancer profile translated to English.

Description

I am Annie, a Client Project Manager specializing in sales and logistics administration, with solid experience in operational management, technical coordination, and B2B customer relationship follow-up.

✨ What I do:

• Project piloting (fiber, data, business solutions…)

• Coordination between technical, sales, and client teams

• Schedule management, reporting, and production monitoring

• Process optimization and improvement of customer satisfaction

• Pre-sales / after-sales support

💡 My goal: to ensure the success of each project by guaranteeing quality, deadlines, and customer satisfaction.

👩‍💻 Today a freelancer, I support service companies, telecom operators, and technical agencies in their coordination, project management, or remote customer support needs.

📆 Available for one-off or long-term assignments, in-person and remote.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 20km), Périgueux (up to 20km), Paris (up to 20km)

Hub One
Telecom Operator Relations Manager
TELECOMMUNICATIONS
February 2023 - July 2025 (2 years and 6 months)
ROISSY ADP TRAVEL AEROGARE 2, Tremblay-en-France, France
• Ensure the deployment of Network & Telecom solutions for major clients (ADP, Bollore, Chronopost, SCC, Natixis, Evolutrans, Elyséo, ADL pop Hubone Lyon…)
• Multi-stakeholder coordination (clients, technical teams, operators)
• Project monitoring, Deployment strategy, and logistics
• Update tools / repositories (MDS monitoring, Cesame)
• Address post-production issues reported by clients or production and manage their resolution with operators / Tickets / Escalation
• Provide reporting on delivery performance level
• Project piloting (operators and businesses) for the implementation of network solutions (Fiber, SD-WAN, IPVPN, Pro 4G)
• Ensure project profitability with operators through negotiation, customer satisfaction, and client follow-up (Project meetings, Steering Committees),
Project Management Project Deployment Logistics Networks and Telecoms Consulting
Samsung Electronics
Client Portfolio Manager & Sales Administration
IMPORT AND EXPORT
July 2021 - March 2022 (8 months)
France, Saint-Ouen-l'Aumône, France
• Deployment and delivery strategy
• Project and client portfolio management
• International logistics reporting and monitoring (White/brown goods/kitchenware)
• Monitoring project profitability with negotiation
• Client relations and satisfaction, and continuous adaptation to clients (Project meetings, Steering Committees),
Project Management Consulting Logistics International Sales Project Deployment
Axial INTÉRIM Angers
Sales Representative
AGRICULTURE
September 2017 - July 2020 (2 years and 10 months)
Rennes, France
• Sales prospecting
• Communications Manager
Temporary worker, team management and planning
Team Management