Freelancer profile translated to English.

Description

With more than 15 years of experience in IT, I support you in the digitalization of your company.

I develop your commercial management web applications, quotes, invoicing, marketing, accounting, etc.

I have developed a CRM application (MYSALESOFT). Other functionalities have been added in order to have a complete business management solution, namely the generation of quotes and invoices, the monitoring of expenses, payments, marketing campaigns, accounting, etc.

I can set up solutions that allow your CRM software to communicate with other applications in your company.

I can also assist you in analyzing your data in order to generate reports that will allow you to better monitor your activity.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CERP Rouen
CRM Administrator
PHARMACEUTICALS INDUSTRY
July 2018 - December 2022 (4 years and 6 months)
Rouen, France
Administration of the company's CRM which includes specific functionalities of several subsidiaries. Implementation of data flows in order to feed the data into the CRM or export it for use in other applications.

Tasks:
■ Study of evolution requests
■ Development of evolutions
■ Allowing the CRM to be used by several (5) subsidiaries of the company
■ Writing functional specifications, user guides
■ Generation of data files under BI
■ Integration or export of data from SQL procedures
■ Level 2 support
■ Training for users
■ CRM synchronization of appointments with Outlook

Tools and software:
■ Project planning: Gantt Project
■ Software: BI, CRM Selligent, SQL Server Integration Services (SSIS)
■ DATABASES: SQL Server
■ PROGRAMMING: Javascript, jscript, HTML, SQL, CSS
CRM Data analysis Flow management Project management Synchronization
PIERRE & VACANCES
Project Manager
TRAVEL AND TOURISM
April 2018 - June 2018 (3 months)
Paris, France
Project manager for the migration of document digitization solution

Tasks:
■ Analysis of the functionalities of the version before migration
■ Analysis of the functionalities of the new version
■ Studies of new needs from users
■ Writing of specifications
■ Writing of the user guide
■ Realization of the migration with the editor in testing
■ Technical and business testing
■ Realization of the migration in production
■ Coordination of stakeholders (Editor, users, MOA)

Tools and software:
■ Project planning: Gantt Project
■ Software: Easyfolder
Project management DMS Functional testing Technical testing
MYSALESOFT
Consultant / Project Manager
SOFTWARE PUBLISHING
July 2016 - Today (9 years and 11 months)
Villebon-sur-Yvette, France
Development of a web CRM application (sales force module) for small businesses with an emphasis on monitoring employee activity.

Tasks:
■ Collection and analysis of needs
■ Solution design
■ Project planning in several lots
■ Writing functional specifications, user guides
■ Choice of the graphic charter of the application
■ Development of the application under the Laravel framework (Practice of English for documentation)
■ Implementation of different environments (development, qualification, production)
■ Technical and functional testing
■ Qualification of anomalies, evolutions and correction
■ Production launch of the application
■ Level 2 support
■ Training for users
■ Presentation of the software to customers
■ Analysis of customer feedback to improve the offer
■ Writing commercial proposals and service contracts

Tools and software:
■ Project planning: Gantt Project
■ CRM: MySalesoft
■ DATABASES: MySQL
■ PROGRAMMING: Javascript, Jscript.NET, HTML, PL/SQL, PHP, CSS
■ Pack Office, Wampserver, FileZilla
■ Development: Laravel
Project management Web development CRM Commercial strategy