Freelancer profile translated to English.

Description

I am a freelance COO (outsourced operations director) and the right-hand to leaders of growing SMEs. I act as COO to structure the organization, drive performance, and secure operational execution.

**My COO Approach**: reduce the leader's burden and accelerate growth through an efficient organization and processes + KPI-driven management.

+15 years of experience in operations management and operational management, I intervene in contexts of growth, reorganization, or performance optimization.

**Concrete Results**:

✔ Operational Management:23 employees

✔ Process Optimization:1 FTE gain(team of 15 people)

✔ Hotel Revenue:+26% in 1 year(€172K → €217K)

✔ Sales Rate:+4.8 points(57.2% → 62%)

🎯 **I support leaders with**:

Leader's mental load
Structuring and managing projects
Clarifying priorities
Improving visibility and management
Structuring tools for teams

👉 **My COO Approach**:

Phase 1**: **Diagnosis & Clarification

Analysis of challenges and blockages → clear vision

Phase 2**: **Structuring & Prioritization

Action plan, organization, tools → operational roadmap

**Phase 3**: Management & Execution

Monitoring actions and supporting teams → concrete results

Possibility of long-term outsourced COO missions (fractional COO).

**What you get**:

Time savings
Manageable organization
Tools
Quick and measurable results
Team autonomy and efficiency

💡 Areas of Intervention: Freelance COO, operations management, SME structuring, process optimization, performance management.

🔹 Complementary Expertise:

Communication: strategy and deployment

Coordination of support functions, organizational structuring.

📅 Availability within 48 hours

📎 Portfolio: linktr.ee/AnneRougier

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

Santé Atlantique
Operational Manager – Management and Structuring of Hotel Activity
MEDICAL
September 2019 - Today (6 years and 9 months)
Nantes, France
Structuring organizations and managing an organization in transformation.
Cross-functional project management.
Management of healthy teams in the hotel sector, with a strong focus on performance optimization.

Operational management of a team of up to23 employeesin an operational structuring context.
Structuring and optimizing processes →1 FTE gain(team of 15 people)
Development of hotel revenue:+26% in 1 year(€172K → €217K)
Improvement of sales rate:+4.8 points(57.2% → 62%)
Optimization of the organization and coordination of operational activities
Structuration de process et procédures Planification et suivi des tâches Gestion du stress et des imprévus Gestion RH pilotage opérationnel
Santé Atlantique
Communications Manager
MEDICAL
August 2016 - September 2019 (3 years and 1 month)
Nantes, France
Design and deployment of communication in a context of merging 4 clinics into a single site
→ 1200 employees + 300 doctors
→ €50K annual communication budget
→ 10 annual events
→ Print run of 20,000 communication materials
Analysis of communication needs and objectives
Management of communication actions
Budget definition
Execution of events and communication materials
Coordination of internal teams and service providers
Budget monitoring
Rédaction et structuration de documents Planification et suivi des tâches Capacité d'analyse et de synthèse Compréhension des enjeux de l'entreprise Stratégie de communication
Confluent Groupe
Internal and External Communication Management
MEDICAL
August 2013 - September 2019 (6 years and 1 month)
Nantes, France
Structuring and deploying the communication strategy in a demanding environment (healthcare)
→ 210 practitioners
→ 1100 employees
→ 50 medical-surgical specialties
→ €30K annual communication budget
Complete organization of events→ up to 600 guests
Coordination of service providers + internal teams→ 100 people
Operational monitoring
Budget management
Planification et suivi des tâches Agilité Sens des priorités Gestion du stress et des imprévus Stratégie de communication