About Annemiek
Dutch
Native or bilingual
English
Native or bilingual
French
Native or bilingual
German
Fluent
Experience
- SimpleClick EIIndependent Virtual AssistantTELECOMMUNICATIONSApril 2023 - Today (3 years and 2 months)Hyères, France
- Camping International Club HolidayQuadrilingual ReceptionistTRAVEL AND TOURISMApril 2009 - June 2022 (13 years and 3 months)Giens, France- Welcome clients upon arrival and handle administrative formalities related to their stay- Inform clients about the establishment's services and booking procedures- Respond to client requests during their stay- Handle client disputes- Handle incoming and outgoing calls- Record bookings and update the occupancy schedule- Process mail and emails- Enter digital documents- Archive documents- Translate and proofread documents and website- Client follow-up- Organize a manager's schedule- Prepare work for the technical team and the cleaning team- Coordinate team activities- Monitor payments- Issue invoices- Close cash register- Order supplies and verify delivery compliance- Train new staff
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Education
- Secrétaire de directionAlbeda College, Rotterdam2006- 3 ans d'études - 2 stages effectués dans deux différentes entreprises internationales à Rotterdam