Freelancer profile translated to English.

Description

Virtual assistant specializing in back-office for artisans, VSEs & small businesses.

Are you spending too much time on administrative tasks instead of focusing on your business? I can take care of managing your emails, customer follow-up, documents, and daily organization remotely, reliably and responsively?

Coming from the hospitality industry, I bring rigor, a sense of service, and operational efficiency.

My goal: to free up your time and bring you peace of mind every day.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
German
Basic

Workplace preferences

Remote only

Primarily works remotely

AM BACK-OFFICE
Director
HOSPITALITY
February 2026 - Today (4 months)
Nancy, France
Creation and development of a virtual assistant business specializing in organization and back-office, for independent professionals, freelancers, and small businesses.

Handling tasks such as professional email management, agenda organization, simple administrative follow-up, formatting professional documents (Word, PDF, presentations), creating schedules, and administrative coordination.

Organization and preparation of business trips (research and coordination only, without booking or payment).

An approach focused on reliability, rigor, customer service, and clarity, with the goal of saving clients time and reducing their mental load.
Virtual Assistant Preparation & Formatting of Professional Documents Microsoft Word Administrative Management Proofreading and Correction
IBIS STYLES
VERSATILE RECEPTIONIST
HOSPITALITY
June 2025 - October 2025 (4 months)
Laxou, France
- Employee training on a fixed-term contract - Floor Management
- Assistance with service (restaurant, breakfast, bar)
- Pre-invoicing and breakfast setup - Revenue and tourist tax control
- Customer complaint management
HÔTEL BOMA EASY LIVING
RECEPTIONIST / APPRENTICESHIP
HOSPITALITY
August 2024 - November 2024 (3 months)
Strasbourg, France
Hotel reservations and reservation checks, customer check-ins, and cash drawer reconciliation.