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Anne-Laure C.AC

Anne-Laure C.

Commercial, Revenue management, Marketing | Hotels

€550/day
Grenoble, FR
15+ years

Average response time: A few days

Freelancer profile translated to English.
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About Anne-Laure

With 15 years of international experience in hotel commercialization, I now support independent hotels and small hotel groups in structuring their commercial strategy, implementing an action plan, and executing it.

I offer a comprehensive service by combining action with words, and together we will achieve the optimization of your commercialization and the sustainable improvement of your profitability.

My areas of expertise:

1/ Revenue Management & Performance
• ADR/RevPAR Optimization
• Strategic Pricing
• Yield Management
• Forecasting & Performance Analysis vs. Growth Objectives
• Distribution Mix Optimization

2/ Commercial Strategy
• Commercial Audit
• Action Plan Structure
• B2B & B2C Development
• International Partnership Negotiation
• Sales Team Management

3/ Marketing & Distribution
• Positioning & Segmentation
• Multi-channel Strategy (Social Media, Direct Email, Loyalty Program)
• Channel Optimization (OTAs, Hotel Website, Google...)
• Acquisition & Conversion (SEO, Google Ads, Emailing via Mailchimp)
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Italian

    Fluent

Can work on-site
Grenoble (up to 30km), Nice (up to 20km), Menton (up to 20km), Geneva (up to 20km), Thonon-les-Bains (up to 20km)

Experience

  • Hotel Kapos
    Revenue Manager
    January 2023 - Today (3 years and 7 months)
    I am in charge of optimizing distribution (OTA, website, agencies) to boost direct sales and reduce acquisition costs for Hotel Kapos (80 rooms).

    I work hand-in-hand with operational teams and owners to align pricing strategy and achieve growth objectives.

    Key Results:
    - 9% growth in average price
    - 20% increase in annual revenue
    - 22% increase in occupancy volume
  • Casa Collina France
    Manager
    HOSPITALITY
    September 2021 - Today (4 years and 11 months)
    - Development of tailor-made commercial strategies
    - Optimization of prices and revenue management
    - Structuring of the distribution mix (OTA / direct sales / B2B)
    - Implementation of key performance indicators (KPIs) and management tools
    - Support for owners in their strategic decisions

    My Key Figures on the missions entrusted to me:
    • +20% Average Price following a new price and product positioning
    • +10% YoY growth following a change in distribution strategy
    • -15% dependence on OTAs
    Growth hacking Mailchimp Google AdWords Revenue Management Commercial strategy
  • Choice Hotels International
    Business Development
    HOSPITALITY
    December 2019 - December 2020 (1 year)
    Europe
    Development of leisure partnerships across Europe
    Negotiation of strategic agreements
    Growth of the international accounts portfolio
    Budget management
    Commercial Budget management Negotiation Trade shows Salesforce

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Education

  • Language Proficiency Diploma DCL
    BRIGHT Italian
    Diplome de Competence en Langue DCL
  • Master degree
    SKEMA Business School
    2002
    Master degree

Skill set

Categories