About Anne Krystelle
French
Native or bilingual
Experience
- AFRI-ASIA LOGISTICS SAHuman Resources and General Services ManagerAugust 2024 - December 2025 (1 year and 4 months)Douala, LT, CameroonAdministrative and logistical management: direct support to General Management and follow-up of strategic files. Administrative follow-up, filing, archiving. Management of administrative and regulatory formalities. Human resources: supervision of payroll, contract management, follow-up of personnel files and internal training. Purchasing and procurement: planning and supervision of purchases of goods and services, validation of internal needs, optimization of costs and deadlines. Coordination of supplier selection, contract management, and stock monitoring.Infrastructure management: coordination of office development and renovation projects. Supervision of building maintenance and upkeep. Management of external service providers. Health, Safety, and Environment (HSE): monitoring the evaluation of HSE policies and risks, organizing regulatory checks and corrective actions. Raising staff awareness of safe practices. Logistics: management of the administrative staff car fleet and coordination of various business trips. Budget monitoring and control of logistics expenses. Team management and coordination: performance monitoring, leading meetings, and interdepartmental coordination to ensure optimal operational functioning.
- ALLIANZ CAMEROUN ASSURANCES VIESales Representative – Key Account ManagementMarch 2023 - November 2023 (8 months)Douala, LT, CameroonProspecting and follow-up of direct key accounts. Development of Corporate client portfolio (Benchmark realization). Bancassurance: presentation of policies, processing of data related to contracts, premium management, direct debit monitoring, contract issuance, and monthly group reporting.
- SATIS5D CONSULTING LTDProject Manager – Administrative and Financial ManagerJanuary 2022 - February 2023 (1 year and 1 month)Douala, LT, CameroonAdministrative and financial management of communication campaigns. Coordination of teams and service providers for event organization (activations, branding). Development and monitoring of budgets for various projects. HR management: payroll, personnel follow-up. Invoicing, treasury (bank, cash), and monthly and annual tax declarations.
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Education
- Certificate Customer Service Experience Executive (CSEE)Niche institute of customer experience & innovation2023Certificate Customer Service Experience Executive (CSEE)
- BTS Accounting and Business ManagementISTTI2015BTS Comptabilité et Gestion des Entreprises