Anne Joa Harpon

Logistics Manager LOGISTICS & SUPPLY CHAIN September 2025 - Present (3 months) | Île-de-France, France

Complete steering of freight logistics management across the entire French territory.

Organization and monitoring of general goods transport (loading and delivery), ensuring traceability and adherence to deadlines.

Price Negotiation and Development of strategic Partnerships with carriers to optimize costs and service quality.

My role is to ensure the performance and development of ENGIE's online sales activity (e-commerce, digital subscription, etc.) in France, by managing a dedicated team and relying on rigorous data analysis. Promote a positive work environment focused on achieving objectives and digital customer satisfaction.

KPI (Key Performance Indicators) steering is the most critical aspect of your role as an Online Sales Supervisor. It involves monitoring a set of metrics to measure the effectiveness of our actions, the performance of our team, and the health of our digital sales channel.

• Create an environment oriented to trust and cohesive team effort

• Set clear team goals an develop strategy for the team to reach it

• Delegate tasks and set deadlines for results

• Manage the flow of day-to-day operations

• Monitor team performance and report on metrics

• Motivate and inspire team members

• Discover training needs and provide coaching

• Listen to team members' feedback and resolve any issues or conflicts

• Recognize high performance and reward accomplishments

• Encourage creativity , risk-taking and improvement ideas

• Suggest and organize team building activities