Freelancer profile translated to English.
Back to original languageAbout Anne-Florence
🚀 Looking for a passionate communication manager with over 8 years of varied experience? I will highlight your story and support you in effective and impactful communication.
💡 Expertise in global communication strategy, content creation, impactful writing, social media management, and engaging newsletters.
🎨 Design of graphic materials, videos, and presentations to strengthen your online presence.
🚀 My goal: to showcase your strengths and accelerate your success in communication and marketing. Ready to give your business a boost? Let's talk!
📧 Contact me to discuss how I can contribute to your success. 🌟
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Portuguese
Conversational
Remote only
Primarily works remotely
Experience
- StafizCommunications and Customer Success ManagerSOFTWARE PUBLISHINGJune 2021 - June 2023 (2 years)Lisbon, PortugalCommunication:- Writing articles for the newsletter, creating communication tools for clients (personalized user guides, videos & tutorials, interactive FAQ for clients and CSMs).Customer Service Management:- Management of the Freshdesk ticketing platform- Analysis of trends and KPIs- Implementation of processes to improve customer service performance.
- EDFCommunications ManagerENERGY AND UTILITIESSeptember 2017 - September 2020 (3 years and 1 month)Paris, FranceDepartment of Sector Animation:- Writing articles (profiles, interviews, Group news)- Newsletter organization- Intranet content updateSystem Engineering Center:- Design of communication tools and materials for seminars and thematic days- Implementation of the communication strategy (general and differentiated communications for French-speaking / English-speaking audiences)- Management of the complete redesign of the welcome bookletSales Department IDF:- Creation of internal and external communication materials (videos, articles, infographics, sales brochures)- Implementation of a digital communication strategy to develop the presence of sales representatives on social networks.
- Mairie de Cormeilles-en-ParisisDigital Communications ManagerPUBLIC SECTORSeptember 2016 - September 2017 (1 year)95240 Cormeilles-en-Parisis, France- Management and animation of social networks (Facebook, Instagram, Twitter)- Website management- Creation of communication materials (articles, videos, infographics, surveys)
Reviews
Recommendations
Be the first to recommend Anne-Florence
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- DevSecOps TrainingSeela2023Formation DevSecOps
- Master 2 (M2), Political Science, Communication Policy - Influence and Public Affairs trackSciences Po Saint-Germain-en-Laye2019Master 2 (M2), Science Politique, parcours Politique de communication - Influence et Affaires publiques