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Anne D.AD

Anne D.

Ecommerce and Customer Experience expert

€1,111/day
Dijon, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Anne

After 20 years of consulting to support companies in their digital and e-commerce transformation, I launched my own business.
I am also a novelist and published my 3rd novel last September, but the first volume of a 7-volume saga on the power of colors and reconnection with nature called Heart of Nature, the Legend of the Rainbow. I have developed an offer that declines the Heart of Nature Rainbow universe into experiences to live.
I registered on Malt to also do occasional missions in eCommerce, strategy and digital transformation, my focus for more than 20 years while I develop my business.
  • Spanish

    Native or bilingual

  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Dijon (up to 50km), Paris (up to 10km)

Experience

  • Coeur Nature arc en ciel
    Founder and President
    January 2024 - Today (2 years and 5 months)
    • Writer of published volume 1 of a 7-volume saga Heart of nature, the Legend of the Rainbow
    • Creator of Heart of Rainbow way of life
    • Supporting B2C and B2B customers to reveal their best potentials
    • Developing the company with brand collaborations
    • Instagram :@coeurnaturearcenciel
  • Salesforce
    Strategic Engagement Director
    January 2020 - January 2024 (4 years)
    • Strategic Consulting on Change management, Governance and Operational Efficiency in order to maximise Digital transformation impact
    • Customers: Retail Fashion B2B and B2C, Luxury, Pharmaceuticals and Utilities
  • Salesforce
    Director Commerce Strategy
    January 2018 - January 2020 (2 years)
    • Strategic Consulting on organizational topics (eCommerce org structure & roles), and customer experience optimization across all channels
    • Support pre and post sales on these topics
    • Design thinking and co-creativity skills
    • Customers: Retail Fashion B2B and B2C, Retail Beauty & Luxury, Retail Grocery

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Education

  • Change Management Practitioner Prosci
    2021
    Change Management Practitioner Prosci
  • Certified coach
    Center for Development (ICF) based
    2021
    Certified coach

Skill set

Categories