AIAbout Annalisa
Business Operations | Systems Optimization | SOPs That Scale
I optimize business operations for founders and growing teams who need systems that actually work.
What I deliver:
- Strategic operations oversight with hands-on execution
- Process audits that identify costly bottlenecks and inefficiencies
- SOPs and documentation that teams follow (not ignore)
- Automated workflows that eliminate manual tasks
- Scalable operational foundations built for growth
My expertise spans:
- High-level business operations strategy and execution
- Cross-functional process optimization and systems integration
- Operational due diligence and performance metrics
- Technology stack optimization and automation implementation
- Team workflow design and operational training
When to hire me:
Your operations are holding back growth, processes break under pressure, or you need someone who can think strategically while fixing tactical problems.
I work as fractional COO for strategic oversight or project-based for specific operational challenges. Either way, you get systems that scale and processes that stick.
Result: Operations become your competitive advantage, not your bottleneck.
Italian
Native or bilingual
English
Native or bilingual
French
Conversational
German
Basic
Can work on-site
Paris (up to 50km)
Experience
- &WiderHead of ProgrammesJanuary 2023 - December 2024 (2 years)Amsterdam, NetherlandsI joined &Wider as an Implementation Project Manager and advanced into a Program Manager role, leading the planning and execution of country-wide human rights data collection programs for global brands such as PepsiCo, Sainsbury’s, Albert Heijn, Danone, and Nestlé. I managed the full lifecycle of multi-stakeholder, large-scale projects, ensuring the successful collection, analysis, and delivery of human rights data across global supply chains.
- Project Planning & Execution: Designed and managed human rights data collection programs across multiple countries, ensuring smooth implementation across different data collection cycles.
- Stakeholder & Supplier Engagement: Led engagement with suppliers and clients to coordinate project execution, ensuring alignment with corporate sustainability goals.
- Data Delivery & Insights: Oversaw the development and delivery of dashboards, reports, and roundtables, providing clients with clear, actionable human rights insights to inform decision-making.
Process Optimization & Internal Systems:- Built and implemented a CRM system, internal project management tools, and a client portal (developed personally) to improve efficiency and enhance client access to real-time data and updates.
- Developed a centralized knowledge database and standard operating procedures (SOPs) to ensure consistency and scalability across projects.
- &WiderImplementation Project Manager & Internal Development (Data & Internal Processes)January 2022 - January 2023 (1 year)Amsterdam, NetherlandsAt &Wider, I worked as an Implementation Project Manager, overseeing the execution of human rights data collection projects on the supplier side. My role focused on managing relationships with suppliers across four continents, ensuring seamless implementation of &Wider’s services, and coordinating the collection of worker conditions data through multiple technical channels.
- Supplier Coordination: Led engagement with suppliers to onboard them into &Wider’s data collection process, ensuring smooth participation across multiple data collection cycles.
- Project Management: Oversaw the implementation of supplier-side human rights data collection projects, managing schedules, tracking progress, and ensuring timely data delivery for nearly 100 suppliers over 4 continents.
- Process Optimization: Reviewed internal systems and processes to enhance efficiency, streamline operations, and improve supplier experience.
- Cross-Functional Collaboration: Worked closely with technical teams to troubleshoot issues, refine data collection workflows, and ensure high-quality data.
- Documentation & SOPs: Developed standard operating procedures (SOPs) and internal documentation to support scalable and repeatable project execution.
- MAPACTIONGeospatial Analyst, Coordinator & Project ManagerJanuary 2018 - January 2021 (3 years)United KingdomAt MapAction, I worked as Operations Support Coordinator and Geospatial Analyst, managing data flows within the organization and fostering relationships with our volunteer network. My role blended data analytics, project management, training coordination, and technical solution development to support humanitarian response efforts worldwide. While I worked for them at that time as a member of staff, I still freelance for them from time to time.Project Management of Tech, Web Mapping Solutions & Dashboards
- Led the design, development, and delivery of web mapping dashboards and geospatial solutions for organizations such as START Network (El Salvador, Sri Lanka), Oxfam (Sri Lanka), UNICEF (Mexico), and Guatemala Civil Protection.
- Managed projects from scoping to implementation, ensuring tailored solutions met stakeholders’ needs.
Training & Capacity Building- Organized and delivered internal and external training events for international responders, covering curriculum development, risk assessments, logistics, and hands-on training.
- Led training initiatives in Central Asia and Central America, equipping responders with critical geospatial skills for crisis situations.
Humanitarian Emergency Deployments- Deployed as a data humanitarian responder in the Middle East and Central America, providing real-time geospatial analysis and mapping to support emergency decision-making.
- Worked in high-pressure environments, translating complex datasets into actionable insights for humanitarian coordination.
Operational & Data Management- Developed and optimized data workflows, ensuring efficient data handling within the organization.
- Acted as the primary liaison for the volunteer network, facilitating communication and engagement.
- Coordinated and organized mission logistics, including drafting risk assessments.
Recruitment- Developed the organization's recruitment and onboarding processes and workflows, still in use today.
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Education
- MSc, Geographical Information ManagementCranfield University2017Geographical & satellite data management and analytics, data programming, web solutions developments
- Space Policy & InstitutionsSIOI, Italian Space Agency, Italian Council of Research2016International management of the Space Sector, from a industrial, strategic & international relations standpoint.