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Annalisa AcerraAA

Annalisa Acerra

VA | Data Entry & Admin Support | Travel Planning

€130/day
Monsummano Terme, IT
3-7 years

Average response time: 1 hour

About Annalisa

I support entrepreneurs and small teams with reliable Virtual Assistance — from admin support and data management to travel planning and daily operations. My goal is to bring clarity, structure, and calm efficiency to your workflow so you can focus on what actually moves your business forward.

What I can help you with:
• Administrative support (email management, scheduling, document organization)
• Data entry & data management with high accuracy
• Travel planning (business and personal)
• Customer support & daily operations assistance
• Workflow organization and process optimization

Tools I work with:
Notion · Google Workspace · Trello · Excel/Sheets

What you can expect from me:
• Clear communication and zero drama
• Reliable support you don’t have to double‑check
• A proactive mindset — if something can be improved, I’ll tell you
• A warm, human approach that makes collaboration easy

If you need someone who brings structure, accuracy, and a bit of calm to your daily operations, I’m here.
  • Italian

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Seventh Time Edition Ltd
    Data Entry Specialist & Administrative Support
    July 2021 - Today (5 years and 1 month)
    Monsummano Terme, Italy
    Execute high-volume data entry operations with exceptional accuracy and attention to detail. Deliver virtual customer service support, resolving inquiries and managing client communications. Oversee email management systems, organizing and prioritizing communications for executive team. Handle e-invoicing and billing processes, reducing processing time by implementing efficient workflows.

    • Achieved 99%+ accuracy across high‑volume data entry tasks.

    • Reduced email backlog by 30% through structured inbox workflows.
    email management E‑invoicing & Billing Spreadsheet Management CRM Data Updates Calendar Management
  • Value Enterprise Group srl
    Administrative Assistant & Data Entry Specialist
    June 2024 - Today (2 years and 2 months)
    Provide comprehensive virtual customer service support, maintaining 95%+ client satisfaction. Manage complex email communications and coordinate responses across multiple departments. Process e-invoicing and billing operations, ensuring 100% accuracy and timely delivery. Maintain and update CRM systems with client data and interaction histories Collaborate with remote teams using digital communication tools to streamline workflows.
    • Ensured 100% accuracy in e‑invoicing and billing operations.

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Certifications

  • EF SET English Certificate – C1 Advanced
    EF Standard English Test (EF SET)
    2025

Skill set

Categories

  • Other