Freelancer profile translated to English.
Back to original languageAbout Anna
My name is Anna, I am a virtual assistant and I offer various support and administrative management services for businesses.
The idea for Consult'Anna was born from my years of experience in the administrative field in the educational, medical, and commercial sectors.
And the observation is the same, structures, whether small startups, medium-sized businesses, or large groups, often lack the time and resources to effectively manage their administrative and strategic tasks.
I decided to put my skills and expertise at the service of these companies by creating Consult'Anna.
The objective is clear: to offer high-quality administrative support and customer relations services, adapted to the specific needs of each client, in order to help them focus on their core business and achieve their goals.
The support is personalized and flexible: each client receives special attention and tailor-made solutions.
My Goal: to simplify your daily management and offer you peace of mind, knowing that your administrative tasks are in good hands.
Let me help you unlock your potential by taking care of your administrative needs with professionalism.
French
Native or bilingual
English
Fluent
Korean
Basic
Spanish
Basic
Remote only
Primarily works remotely
Experience
- OpenClassrooms - MentoratMentor - Medical-Social Secretary TrainingEDUCATION AND E-LEARNINGFebruary 2025 - Today (1 year and 6 months)Support students in advancing their coursework projects and in learning.Be a listening point of contact for students to help them succeed in their diploma.
- Consult'AnnaDigital AssistantJuly 2024 - Today (2 years and 1 month)Consult'Anna is the name of my freelance company for the administrative and digital support of businesses.
- Serlabo TechnologiesSales / Quality AssistantRETAIL (SMALL BUSINESS)August 2022 - Today (4 years)Entraigues-sur-la-Sorgue, France- Email Management- Answering the Phone- Customer Relations- Order Entry and Follow-up (receipt, customer acknowledgment, invoicing)- Mastery of Sage Gestion tool- Follow-up and analysis of customer complaints, customer order delays.- Extraction and analysis of SAGE data- Preparation of individual interview collaboration files- Monitoring and planning of mandatory employee certifications- Monitoring of internal/external employee training.
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Education
- Baccalaureate in Economics and Social SciencesLycée Pierre Mendes France2018
- BTS ESF (Technical Diploma in Social and Family Economics)CNED2020L'objectif du BTS économie sociale familiale est de former à une multitude de métiers qui nécessitent une expertise dans les domaines de la vie quotidienne : alimentation, santé, budget, consommation, environnement, énergie, habitat. Contenu: - Réalisation d'études techniques sur ces domaines + propositions en fonction des besoins des usagers. - Capacité à concevoir et conduire des actions de conseil et d'animation autour de ces domaines. - Réalisation de projets pour la gestion locale de l'environnement, avec les habitants et les institutions. - Gestion du budget et de coordination d'équipe. Potentiellement amené à exercer dans un service ou un établissement, il acquiert un ensemble de techniques pour les gérer les stocks, les matériel et les équipements, et maintenir la qualité des espaces de vie. Enfin, les enseignements de ce BTS apportent au diplômé les capacités à développer des actions en partenariat, en respectant les logiques institutionnelles de la structure dans laquelle il sera amené à travailler. - Source : ONISEP
Skill set
Categories
- Other