About Anna-Ël Gerard
French
Native or bilingual
English
Conversational
French
Native or bilingual
Experience
- nexus-sarluInformation Systems DirectorJanuary 2025 - Today (1 year and 5 months)Toamasina, Madagascar• - Global Management and Supervision: Leading the operational maintenance (MCO) of critical infrastructure (LAN/WAN networks, physical/virtual servers, IT assets).• - Business Alignment and Analysis: Analyzing the needs of operational departments to translate business challenges into high-performing technological solutions.• - Budget Management: Optimizing costs (OPEX/CAPEX), managing license agreements, and overseeing hardware and software investments.• - Change Management: Directing structuring projects such as Cloud migration (Azure/AWS), ERP/CRM deployment, or internal process digitalization.• - Team Leadership: Managing technical teams (systems, networks, support), defining performance KPIs, and supporting employee skill development.• - Vendor Relations: Managing external partners (ESNs, software vendors, operators) and ensuring compliance with SLAs (Service Level Agreements).
- DCDMRESEARCHFREELANCER - MEDIA PROJECTOctober 2024 - March 2025 (5 months)Toamasina, Madagascar• - Targeted Research and Collection: Implementing a systematic monitoring methodology across a panel of strategic web sources (specialized media, economic press, expert blogs).• - Automation and Curation: Utilizing monitoring tools to optimize real-time information feed retrieval.• - Multi-criteria Classification: Rigorous segmentation of collected content by industry sector, client type, and key themes.• - Database Management: Organizing information to ensure smooth consultation and rapid utilization of archived data.• - Adaptation to Business Needs: Customizing press reviews or monitoring reports according to the specific profile and expectations of each client.• - Quality Assurance: Delivering structured reports that facilitate decision-making and market trend anticipation.
- Groupe ExternalisationIT Administrator and Software EngineerSeptember 2024 - February 2025 (5 months)Toamasina, Madagascar• - IT Architecture Overhaul: Designing and deploying a new secure network structure including a pfSense firewall, access management via Active Directory (AD), and setting up VPN tunnels for remote work.• - Data Security: Implementing backup protocols and critical data protection strategies to ensure system integrity.• - User Support: Managing technical assistance and resolving hardware and software incidents to ensure business continuity.• - Custom ERP Design: Full development of a management application (ERP) tailored to the company's specific needs, from requirement analysis to production deployment.• - Process Optimization: Automating administrative tasks through the developed software to increase operational efficiency across various departments.
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Education
- Professional Master, Software Engineering & DatabasesCNTEMAD2024