Freelancer profile translated to English.

Description

With 10 years of experience in project management and coordination, I handle all essential administrative tasks for you: quote preparation, invoicing, client follow-up, reporting, document management.

Serious, autonomous, and organized, I can work a few hours each day, especially in the evening.

Contact me to discuss your needs.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Groupe Sigma
Service Delivery Manager
June 2022 - Today (4 years)
La Chapelle-sur-Erdre, France
Service Delivery Manager responsible for operational service management, team coordination, and client relationship management.
SLA/KPI monitoring, major incident management, structured reporting, and continuous improvement.
Strong involvement in financial monitoring: quote preparation, invoice management, margin analysis, cost control, and service profitability optimization.
Organized, responsive, and autonomous, I guarantee the quality, continuity, and performance of the services delivered.
SQUAD Conseil et Expertises
Project Manager (BPCE)
May 2021 - December 2021 (7 months)
Saint-Herblain, France
Fiber deployment project manager within the BPCE group, responsible for the complete coordination of fiber connection for agencies: intervention planning, contractor management, administrative follow-up, and reporting.
National planning management, resolution of operational blockages, and guarantee of compliance with deadlines and service quality.
Squad conseil et expertise
Service Delivery Manager (Sigma)
January 2021 - April 2021 (3 months)
La Chapelle-sur-Erdre, France
Service Delivery Manager responsible for operational service management, team coordination, and client relationship management.
SLA/KPI monitoring, major incident management, structured reporting, and continuous improvement.
Strong involvement in financial monitoring: quote preparation, invoice management, margin analysis, cost control, and service profitability optimization.
Organized, responsive, and autonomous, I guarantee the quality, continuity, and performance of the services delivered.