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Annabelle SalmonAS

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About Annabelle

With 10 years of experience in project management and coordination, I handle all essential administrative tasks for you: quote preparation, invoicing, client follow-up, reporting, document management.
Serious, autonomous, and organized, I can work a few hours each day, especially in the evening.
Contact me to discuss your needs.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Groupe Sigma
    Service Delivery Manager
    June 2022 - Today (4 years)
    La Chapelle-sur-Erdre, France
    Service Delivery Manager responsible for operational service management, team coordination, and client relationship management.
    SLA/KPI monitoring, major incident management, structured reporting, and continuous improvement.
    Strong involvement in financial monitoring: quote preparation, invoice management, margin analysis, cost control, and service profitability optimization.
    Organized, responsive, and autonomous, I guarantee the quality, continuity, and performance of the services delivered.
  • SQUAD Conseil et Expertises
    Project Manager (BPCE)
    May 2021 - December 2021 (7 months)
    Saint-Herblain, France
    Fiber deployment project manager within the BPCE group, responsible for the complete coordination of fiber connection for agencies: intervention planning, contractor management, administrative follow-up, and reporting.
    National planning management, resolution of operational blockages, and guarantee of compliance with deadlines and service quality.
  • Squad conseil et expertise
    Service Delivery Manager (Sigma)
    January 2021 - April 2021 (3 months)
    La Chapelle-sur-Erdre, France
    Service Delivery Manager responsible for operational service management, team coordination, and client relationship management.
    SLA/KPI monitoring, major incident management, structured reporting, and continuous improvement.
    Strong involvement in financial monitoring: quote preparation, invoice management, margin analysis, cost control, and service profitability optimization.
    Organized, responsive, and autonomous, I guarantee the quality, continuity, and performance of the services delivered.

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Education

  • ITIL V4
    ITIL V4

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