Description

I built up my expertise in retail through six years' experience in sales, where I honed my skills in customer relations, negotiation and sales management. Driven by the desire to create and undertake, I also opened and ran my own cookie and ice cream shop for three years, managing the customer experience, merchandising and profitability of the outlet. At the same time, I have a real passion for floral art, which allows me to put my sense of creativity to good use.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Brussels (up to 50km)

Aware Belgium
Key account Manager
TECH
September 2022 - July 2024 (1 year and 10 months)
Brussels, Belgium
. Negotiating international contracts . Analysis of customer's needs to develop our platform . Invoicing . Upsell strategy . Point of contact between sales department and customer success managers
Henkel Beauty Care
Key account manager & New Business manager
June 2021 - June 2022 (1 year)
. Developing trust relationships with existing customers (Provera : Cora, Match, Smatch, Delitraiteur) by continuously proposing solutions that meet their objectives. . Playing an integral part in generating new sales. . Development and implementation of an annual promotion plan. . Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics + business review once a month. . Addressing and resolving key clients' complaints. . Management of existing new business customers. . Hunting of new distribution channels for the distribution of Henkel products in order to growth the business.
MARS BELGIUM
Category sales specialist & BE-KIND sales co-pilot
January 2020 - June 2021 (1 year and 5 months)
. Working on a new strategy – visiting proximity stores in Brussels and Wallonia. . Expanding Mars market shares in proximity stores. . Achievement of quantitative and qualitative objectives (sales, internal actions, distribution, coverage, ...). . Building a strong relation customer/sales repr. . Hunting. . Supports the BE-KIND business lead & BE-KIND brand manager in driving in store BE-KIND visibility & sales by pro-actively analyzing performance. . Connecting with relevant stakeholders, being the link between field & business and by co-creating & implementing in store solutions. "Best of Mars" award in September 2020. "Outstanding" mention PDP 2020.