About Anjavaliha
Malagasy
Native or bilingual
French
Conversational
English
Conversational
German
Conversational
Experience
- Madagascar AirlinesCustomer Service InternJuly 2025 - December 2025 (5 months)• · Managing Customer Complaints (flight delays, cancellations, modifications)• · Assistance in managing refund and compensation requests◦ · Participation in improving customer satisfaction, skills=[]
- Logistique Pétrolière (LPSA)Human Resources InternApril 2023 - June 2023 (2 months)Ambohimangakely Trano Fitaratra, AG, Madagascar• · Contribution to administrative personnel management• · Participation in recruitment: Preparation of onboarding documents for new hires, CV sorting, candidate pre-selection.• · Setting up personnel databases and optimizing HR management tools., skills=[]
- SAMIS-ESICAdvertising Department ManagerMarch 2023 - April 2023 (1 month)Amparibe, AG, Madagascar• · Coordination of production stages: script, filming, editing, and broadcasting• · Supervision of the production team (students/participants)• · Quality control of content before broadcasting, skills=[]
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Education
- Goethe-Zertifikat A1Cercle Germano Malagasy2025Goethe-Zertifikat A1
- Bachelor's Degree in Organizational CommunicationSAMIS-ESIC St Michel Amparibe2023Licence en Communication Organisationnelle