Freelancer profile translated to English.

Description

Hello 😊 ,

Do you want to focus on your PASSIONS✨, optimize your PRODUCTIVITY 💪, increase your REVENUE 💰?

Come SAVE TIME ⏳ by delegating administrative and time-consuming tasks to me with complete peace of mind 🔁 🔆Why CHOOSE ME?

1️⃣ - For what you will gain:

✔ You will save at least 2 hours of your time per day (i.e., at least 10 hours per week)

✔ You won't risk missing opportunities, losing clients, or missing important deadlines

✔ You won't have to put your business on pause to go on vacation

2️⃣ - For my tailor-made services:

✔ Agenda Management 📆:

Planning: create a schedule of upcoming tasks, projects, and events

Organization: sort and organize tasks and appointments by priority or deadline

Follow-up: track tasks and appointments in real-time

Update: update the agenda based on changes or delays

Communication: communicate changes or updates to the agenda to the relevant people

Optimization: adjust the agenda based on time constraints or available resources

✔ Email/Customer Service 📧:

Respond to recurring emails

Create email templates

Set up filters

Schedule automatic emails

Set up importing an email box into another

Implement an online appointment booking tool

Sort and forward messages

✔ Documents 📂:

Conduct research

Layout of all types of documents

Create document templates

Archiving and data organization

Create visuals

3️⃣ - For my skills in 📈:

✔ Collaborative tools

✔ Google Workspace

✔ Microsoft Office

✔ Trello

✔ Slack

✔ CANVA

✔ Google Earth

✔ Google MAP

4️⃣ - For my qualities as an invested, committed, and results-oriented person

🔰 Feel free to contact me!

Languages

French
Native or bilingual
English
Fluent
Malagasy
Native or bilingual
French
Fluent
English
Basic

Workplace preferences

Remote only

Primarily works remotely

MH
Client Relations Manager
REAL ESTATE
July 2024 - Today (1 year and 11 months)
Paris, France
- Receive booking requests on Airbnb/ Booking.com/ Arbitel platforms, finalize bookings and follow up with travelers
- Manage client relations before, during, and after their stay
- Manage messaging for a smooth and memorable customer experience using Guesty
- Objective: customer satisfaction, loyalty, and positive reviews
Airbnb Booking.com Satisfaction client Gestion de la relation client (CRM) Gestion des conflits
Blueline Madagascar
Radio Planning and Optimization Engineer
TELECOMMUNICATIONS
June 2016 - September 2019 (3 years and 3 months)
Tananarive, Madagascar
- Plan radio networks for optimal Internet service accessibility
- Define and manage the implementation of new sites/clients
- Study coverage, feasibility, and analyze needs based on client connection requests
- Verify equipment configurations for each site before installation
- Prepare site dossiers after validation and commissioning
- Brief teams before and after each mission
- ...
Drive Test Telecommunications 4G/LTE 3 Google Earth Engine
PRIMUS International
Radio Engineer
TELECOMMUNICATIONS
June 2014 - June 2016 (2 years)
Antananarivo, Madagascar

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Ingénieur en Télécommunications
Ecole Supérieure Polytechnique d'Antananarivo
2014

Virtual Assistance
Help Education
2023
Assistante virtuelle assistance administrative
Virtual and Accounting Assistance
CMM Academy
Pré-comptabilité Assistante virtuelle assistance administrative

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