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Description

UX Researcher & Designer for 7 years.

Formed in cognitive psychology, particularly skilled in all user research methodologies.

I am also capable of creating user journeys (wireframes / prototypes).

Trainer and Mentor for UX Design and Design Thinking courses.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Aix-en-Provence (up to 50km), Lyon (up to 10km), Paris (up to 10km), Marseille (up to 10km), Nice (up to 10km)

MAIF
Lead UX Researcher - User Testing (MAIF - BtoC)
BANKING AND INSURANCE
May 2023 - July 2024 (1 year and 3 months)
Paris, France

▪ Implementation of testing protocols
▪ Moderation of in-person and remote tests
▪ Test analysis and reporting to clients
Harmonie mutuelle
Lead UX Researcher - Transversal Projects (Harmonie Mutuelle - BtoC / BtoB)
BANKING AND INSURANCE
July 2022 - October 2022 (4 months)
Paris, France
Implementation and development of user research within a nascent Design team
▪ Acculturation of the team and company to user-centered methodologies
▪ Mentoring and supporting the Design team to internalize user research skills
▪ Implementation of Templates for the main stages of user research
(interview guide, recruitment grid, analysis grid, reporting...)
▪ Business interviews to develop the team's knowledge and provide insights for the evolution of the various tools
SNCF Connect
UX Researcher
TRANSPORTATION
February 2021 - February 2022 (1 year and 1 month)
Paris, France

▪ Integrated into the Research team, in close collaboration with the Design Studio and Customer Relations
▪ Conducted various user tests for the launch of an innovative project - early 2022: moderated or unmoderated remote quali/quanti tests.
▪ Created training materials to train Product Designers in user testing methodology and to acculturate the rest of the company
▪ Participation in the strategy of the nascent Research team on the axes to take and the place to occupy within the Company
▪ Mentoring with the "Innovation" team on upstream and downstream Research topics