Anita Turcin

Founder of Bravera Studio, a productised one-page website service for small businesses and sole traders. Built on Carrd Pro Plus with custom design systems, AEO/SEO optimisation, and a fixed-price, 7-day delivery model (€497).

Responsibilities span the full client lifecycle: 30-minute discovery calls, AI-assisted copy rewriting, custom Carrd development, on-page SEO (FAQ schema, structured data, meta optimisation, alt text), mobile-responsive design, domain connection, and launch.

Built the studio from concept to operational service in six months — including brand identity, website (bravera.studio), legal documentation (T&Cs, Privacy Policy), CRM intake process, content marketing across LinkedIn and Instagram, and a Google Business Profile.

Recent client work and demos: bravera.studio, offer.bravera.studio, mikawitch.carrd.co (demo), congress.droghedachess.club (event site).

• Managed all aspects of vehicle warranty claims, ensuring compliance with manufacturer standards and timely processing.

• Coordinated with service advisors, technicians, and manufacturers to resolve issues efficiently and minimize delays.

• Created and maintained a shared Google Docs database to track overdue jobs, improving workflow visibility and collaboration across three sites.

• Maintained accurate records and clear communication, safeguarding dealership profitability and enhancing customer satisfaction.

• Managed customer via email (HubSpot) and social media platforms, achieving a 95%+ response rate within 24 hours.

• Identified and resolved shipment and payment discrepancies, reducing errors and enhancing operational efficiency.

• Created detailed Excel reports and pivot tables that supported business decisions.

• Communicated with internal and external stakeholders, contributing to improvement in service quality and customer satisfaction.