Freelancer profile translated to English.
Back to original languageAbout Anita
Versatile Virtual Assistant | 8 years of expertise in Sales Administration, Customer Service & Data Management 🚀
Need to free up time to focus on your core business? I support entrepreneurs and companies in their growth by taking care of their operational management and digital presence.
My areas of intervention:
✅ Administrative Management & Sales Admin (8 years of experience): Rigorous organization, email management, invoicing, and archiving. Proficiency in Excel for your automated tracking and reporting.
✅ Social Media & Content Creation: Community management, creation of engaging posts, and statistics monitoring (active management of my own fashion page).
✅ Video Subtitling: Editing and synchronization for dynamic content accessible on all your networks.
✅ Customer Relations & Customer Service: A professional approach to turn every interaction into customer satisfaction.
🎯 My commitment: Rigor, discretion, and high-quality work, delivered punctually.
💻 Availability: 20 hours per week | Open to regular collaborations or one-off missions.
Let's discuss your project! Contact me directly by private message to discuss your needs. 📩
French
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- FreelanceVirtual AssistantJanuary 2026 - Today (7 months)Antananarivo, MadagascarOperational support for entrepreneurs and SMEs to optimize their productivity and boost their digital presence.Key Expertise:✅ Administrative Management & Sales Admin: Dossier organization, invoicing, payment tracking, and agenda/email management.📊 Excel Data & Reporting: Design of automated dashboards and updating complex databases.📱 Social Media & Community Management: Creation of engaging content and customer interaction management.🎬 Video Editing & Subtitling: Optimization of video content for social media (Reels, TikTok, LinkedIn).🎯 My goal: To become your strategic right-hand person, freeing up to 20 hours per week for you.
- ID MotorsCustomer Support and Operations CoordinatorJuly 2022 - May 2024 (1 year and 10 months)Antananarivo, Madagascar• Customer Relationship Management (CRM)• Administration and Invoicing• Process and Planning Optimization• Procurement Management
- EDL GROUPSALES ADMINISTRATOR / FINANCIAL MANAGEMENTJanuary 2015 - November 2021 (6 years and 10 months)Tananarive, MadagascarFinancial Management: Management of invoicing, receipts, and customer debt collection. Risk Management: Rigorous analysis of client files to secure payments. Organization: Methodical recording and archiving of accounting and administrative documents.
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Education
- DEGREE IN BUSINESS ADMINISTRATION AND COMMERCEIMGAM2005LICENCE EN ADMINISTRATION DES ENTREPRISES ET COMMERCE
- TRAINING IN BUSINESS MANAGEMENT, ACCOUNTING, MARKETING AND COMMUNICATIONFORMATION EN GESTION DE L'ENTREPRISE, COMPTABILITE, MARKETING et COMMUNICATION
Skill set
Categories
- Other