Freelancer profile translated to English.

Description

Hello and welcome to my profile,

💼 With over 5 years of experience in sales administration (ADV), B2B client support, and commercial management, I help companies optimize their order-to-cash processes.

✅ Key Skills:

Order management (ERP SAP SD, Salesforce)

Invoicing, payment tracking

Management of transport and client disputes

Commercial administration and logistics coordination

🎯 My strengths: rigor, responsiveness, customer service orientation, and perfect command of ERP tools (SAP SD, Salesforce, Zendesk, Sage).

👉 Whether you need occasional support or long-term assistance for your sales admin and logistics operations, I am ready to collaborate to achieve your goals.

➡️ Contact me to discuss your needs!

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Lyon (up to 50km), Paris (up to 100km)

SMA-France
Sales Admin Assistant
ENERGY AND UTILITIES
November 2022 - Today (3 years and 7 months)
St.-Priest, France
Preparation, sending, and tracking of quotes and orders
Preparation, sending, and tracking of invoices / Payment tracking
Contacting clients by phone.
SAP Salesforce Microsoft Teams Microsoft Office Order Management
particuliers et professionnels
ADMINISTRATIVE AND COMMERCIAL ASSISTANT
HUMAN RESOURCES
September 2020 - Today (5 years and 8 months)
Lyon, France
Preparation, sending, and tracking of quotes and orders
Preparation, sending, and tracking of invoices/ Payment tracking
Management of supplies and service provider contracts
Monitoring and Management of your emails / Calendars
Organization of travel, trips / visa formalities / English-French translation and vice versa
Outlook Microsoft Teams Zendesk okarito SAP Sage Microsoft Office Agenda Management
scribeur
Web Content Writer
E-COMMERCE
March 2020 - Today (6 years and 3 months)
Scribeur is a web content writing platform to buy quality texts online, my main mission is writing articles on various topics.
Ps: The quality level obtained is level 4
Web Content Writing SEO Content Writing

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Master in Business Administration with a marketing option
Paris School of Management
2014
Professional Bachelor's Degree: Communication Professions: Project Manager: Free Software and Project Management
University of Lyon 2

Google Analytics
Google
2020
Google Analytics
Fundamentals of Digital Marketing
Google
2020
digital marketing

Other

Anis Z.

Assistant Sales Admin & Client Support B2B | SAP SD | Sales

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