About Anissa
French
Native or bilingual
English
Fluent
Experience
- CPAM de Meurthe-et-Moselle (54)Communication OfficerPUBLIC SECTORJanuary 2020 - Today (6 years and 5 months)Nancy, FranceContribution to the deployment and promotion of Health Insurance services to healthcare professionals. Transversal interventions within the Healthcare Professionals Support unit. Direct communication with health facilities, schools, and institutional partners. Animation of stands and communication activities with various audiences (students, associations, professionals). Support and information in a sensitive context (Covid period).
- CPAM 54–Receptionist – User RelationsJanuary 2013 - December 2019 (6 years and 11 months)Nancy, FranceFace-to-face reception and personalized support for insured individuals. Guidance, advice, and assistance with administrative procedures. Clear and pedagogical communication with diverse audiences. "Outreach" approach and improvement of service quality. Telephone advisor – CPAM 54 service platform.
- CHRUMedical Information TechnicianHEALTH AND WELLNESSDecember 2010 - December 2013 (3 years)Nancy, FranceCollection of medical data. Coding of medical information. Database management. Ensuring information quality.
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Education
- MBA Master 2EFAP2025MBA Master 2
- BTS Technico-commercialeALPA IS4A2009BTS Technico-commerciale