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Anissa MedjekAM

Anissa Medjek

Administrative Virtual Assistant – Back-office

€200/day
Arras, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Anissa

Hello, my name is Anissa and I am an administrative virtual assistant, specializing in back-office and 100% remote administrative task management.
With 10 years of experience in secretarial work, regulation, and file management, I support entrepreneurs, freelancers, and small businesses in their daily organization to save them time and peace of mind.

I am rigorous, organized, and very comfortable with repetitive tasks that require precision and method. I also have experience managing sensitive and confidential information, thanks to my experience in medical (SAMU, private ambulances) and administrative (CPAM) environments.

What I can handle:

Email sorting and management

Data entry

Digital organization and filing (Drive, folders, documents)

Customer database updates

Document formatting (Word / PDF)

Creation and updating of Excel / Google Sheets spreadsheets

Preparation of simple quotes and invoices

Administrative follow-ups by email only

Why work with me?

Serious, autonomous, and reliable

Excellent priority management

Comfortable with procedures and structured work

Clear communication, 100% remote

Adaptability to client tools

I offer one-time services or monthly packages according to your needs.
Do not hesitate to contact me in writing only to discuss your organization: I will be happy to help you lighten your administrative load.

Anissa – Administrative Virtual Assistant
  • French

    Native or bilingual

  • English

    Conversational

  • Japanese

    Basic

Remote only
Primarily works remotely

Experience

  • SARL Ambulances Arrageoises
    Dispatcher
    HEALTH AND WELLNESS
    September 2020 - December 2024 (4 years and 4 months)
    Arras, France
    Responsible for the management and dispatch of sanitary transports. Handling of support requests, planning of interventions, coordination with ambulance teams, and updating of patient records. Work requiring rigor, organization, and the ability to prioritize emergencies.
    Planning and coordination Request management Professional communication Data entry and update Stress management
  • Ambulances Européennes
    Dispatcher - Executive Assistant
    HEALTH AND WELLNESS
    October 2016 - June 2020 (3 years and 8 months)
    Arras, France
    Responsible for the management and dispatch of sanitary transports. Handling of support requests, planning of interventions, coordination with ambulance teams, and updating of patient records. Work requiring rigor, organization, and the ability to prioritize emergencies.
    Organization and planning Request management Professional communication Data entry and update Stress management
  • Ambulances Européennes
    Dispatcher Operator
    HEALTH AND WELLNESS
    January 2016 - September 2016 (8 months)
    Arras, France
    Responsible for the management and dispatch of sanitary transports. Handling of support requests, planning of interventions, coordination with ambulance teams, and updating of patient records. Work requiring rigor, organization, and the ability to prioritize emergencies.
    Organization and planning Data entry and update Request management Professional communication Stress management

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Education

  • Medical Regulation Assistant Diploma
    Valentine Labbé High School Nursing Training Institute
    2015
    diplôme d'Assistante de Régulation Médicale
  • DAEU A (equivalent to a Literary Baccalaureate)
    University of Artois
    2013
    DAEU A (équivalent du baccalauréat Littéraire)

Skill set (7)

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