Freelancer profile translated to English.
Back to original languageAbout Anis
Freelance Business Analyst, I help companies reach the next level in mastering and managing their business by modeling and optimizing their business processes using theBPMN 2.0standard.
These companies have trusted me:
- Bouygues Télécom
- ORANGE
- SFR
- SNCF
- Edenred
- DGFIP
Feel free to contact me, I will respond very quickly.
See you soon.
My work method is based on a structured and collaborative approach, aiming to optimize business processes while ensuring continuous and measurable improvement. Here are the key steps of this methodology:
1/ Initial needs analysis:
Gathering expectations and analyzing existing documents to lay a solid foundation. Key KPIs are defined at this stage to measure effectiveness.
2/ Business immersion "Walk in my shoes":
By observing teams in their daily work, I identify bottlenecks and synthesize my observations to prepare teams for change.
3/ Iterative analysis:
Validation of steps with stakeholders through short cycles. Each iteration relies on KPIs to measure impacts and adjust quickly.
4/ Optimization and modeling:
Optimized processes are modeled in BPMN 2.0, with performance indicators to measure their effectiveness post-implementation.
5/ Collaborative validation:
Interactive workshops with business units and management to validate processes and strengthen buy-in.
6/ Process digitalization:
Writing User Stories to guide application development, integrating KPIs for continuous monitoring.
7/ Post-implementation monitoring:
Guaranteed adoption through regular monitoring and feedback. Adjustments based on KPIs ensure lasting benefits.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km), Paris (up to 50km)
Experience
- AB ProcessBusiness ProcessesMay 2025 - Today (1 year and 1 month)Mission: Creation and development of my consulting activity specialized in business process modeling with Camunda 8
- Development of my expertise on Camunda 8 (modeling, configuration, and process execution)
- Design and testing of business processes on a local Camunda environment to validate best practices
- Study of Camunda connectors and management of process variables for the implementation of executable processes
- Creation of functional mockups (POC) to illustrate automation capabilities
- Sales efforts and BPMN solution presentations to companies to develop my business
- Development of complementary expertise in banking business processes: KYC, regulatory compliance, customer lifecycle, Front-Middle-Back Office interactions
- BOUYGUES TÉLÉCOMBusiness Process Modeling and Governance Consultant (BPMN)January 2021 - April 2025 (4 years and 3 months)Vélizy-Villacoublay, FranceContext:Mission carried out as part of the redesign of business processes related to fiber deployment, to strengthen coherence and operational performanceMission:Management of the construction of business processes for fiber optic deployment
- Supporting business units in their requirements gathering
- Assessing project complexity and estimating workload and deadlines
- Facilitating scoping meetings and planning workshops necessary for process construction
- Analysis and BPMN standardization of existing processes using Adonis & Camunda tools
- Identifying improvements to be made to processes
- Organizing and facilitating working meetings, writing minutes
- Modeling target processes and facilitating workshops with all stakeholders
- Challenging business proposals and validating technical choices with telecom experts
- Writing and updating associated documentation: RACI, Business Rules
- Presenting and validating processes with business units and Product Owners for digitalization preparation in ServiceNow
- Supporting Product Owners in translating processes into User Stories
- Coordinating stakeholders and planning via JIRA
- Monitoring progress and project communication to management
- Contribution to the formalization of the BPMN metamodel:
- Defining modeling rules, harmonizing practices, and disseminating standards to modeling teams
- Training new joiners
Results:Alignment of business processes with BPMN and ITIL standardsImproved documentary coherence between business units and ITDissemination of a BPMN culture among project and business teamsReduced process scoping time thanks to standardized workshops and modeling rules - BOUYGUES TÉLÉCOMProcess ConsultantTELECOMMUNICATIONSOctober 2019 - November 2020 (1 year and 1 month)Vélizy-Villacoublay, FranceContext:Internet link deployment processes were documented heterogeneously, with different practices across teams (Sales, Collection, Project Managers, Networking).This dispersion led to a lack of consistency in activity management and made knowledge sharing between business units difficult.Mission:Support Bouygues Télécom in mapping, redesigning, and harmonizing Internet link deployment processes.The objective: to have a unified view of activities, clear and up-to-date documentation, and a common knowledge base to facilitate collaboration between departments.
- Complete mapping of deployment activities and identification of redundant areas
- Facilitating business workshops (Sales, Collection, PM, Networking) to validate operating procedures and harmonize practices
- Writing and formatting processes in Visio and Camunda
- Cleaning up existing documentation: removing duplicates, centralizing and updating content
- Creating a structured knowledge base, organized by categories and sub-categories, with a tagging system for easy searching
- Implementing a graphic charter and naming conventions to standardize documentation
- Organizing challenges with project managers to unite teams and improve deliverable quality
Results:Creation of a clear and shared documentary repository between business unitsImproved operational consistency and process qualityReduced time spent searching for and accessing informationUnification of PM teams, strengthening cross-functionality and collaboration
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Education
- Agile Certification \ Professional Scrum MasterAPMG2018Certification Agile \ Professional Scrum Master
- Agile Certification \ Professional Product OwnerAPMG2018Certification Agile \ Professional Product Owner