Freelancer profile translated to English.
Back to original languageAbout Anis
Freelancing for 1 year, I am the versatile virtual assistant who simplifies your daily life. My expertise? Taking care of everything that wastes your time: administrative management, project coordination, customer relations, and event organization.
What I bring you:
Immediate time savings - Exceptional customer relations - Flawless organization - Renewed peace of mind
My expertise at your service:
Communication & Customer Relations:
Multichannel management (email, phone, social media), CRM administration (HubSpot, Salesforce, Zoho), personalized lead follow-up, professional writing, and a privileged interface between you and your contacts.
Project Management & Coordination:
Oversight on Asana, Trello, Monday.com, team and service provider coordination, event organization for up to 150+ attendees, deadline tracking, and reporting via collaborative tools (Notion, ClickUp).
Premium Administrative Assistance:
Optimized email management (Gmail, Outlook), agenda organization (Google Calendar, Calendly), appointment scheduling, video conference support (Zoom, Teams), document management (Google Workspace, Dropbox), reservation processing.
Mastery of Digital Tools:
Google Suite, Microsoft 365, Slack, Canva, invoicing tools (QuickBooks, Stripe), Zapier automation, social scheduling (Buffer, Hootsuite).
My Achievements:
✓ Hosting events for 150+ people
✓ Managing several concierge services
✓ Process optimization via CRM
✓ Multichannel customer support
What sets me apart:
Maximum flexibility - Autonomous and proactive - Mastery of digital tools - Reliable with respect for deadlines and total confidentiality
My ideal clients:
Overwhelmed entrepreneurs, SMEs, professionals seeking a trusted virtual assistant.
Are you drowning in administrative tasks?Delegate what slows you down to me.
French
Native or bilingual
English
Conversational
Arabic
Conversational
Can work on-site
Paris (up to 50km)
Experience
- Endemol franceRemote Administrative AssistantJuly 2025 - Today (1 year and 1 month)Administrative tasks management:Ensure follow-up and coordination of daily office activities (filing, document writing, file preparation, etc.).Telephone reception:Professionally greet and direct incoming calls, filter communications, and relay messages to the relevant contacts.Customer service:Respond to customer inquiries by phone and email, ensure quality follow-up, and contribute to their satisfaction through responsive and courteous service.Presentations and materials:Prepare and format presentations, dashboards, and reports for internal or external meetings.Email and appointment management:Manage the professional inbox, organize schedules, plan meetings, and coordinate travel.
- Digital Solutions ProRemote Administrative AssistantJuly 2025 - July 2025 (1 month)
- Comprehensive administrative management for executives: email processing, scheduling, travel arrangements
- Professional document writing (letters, presentations, meeting minutes)
- Invoicing follow-up and customer reminders via QuickBooks
- Document management on Google Drive and Dropbox
- Meeting scheduling on Zoom and Teams with material preparation
- Pharmacie TGV Gare de LyonShelf Stocker & Parapharmacy AdvisorHEALTH AND WELLNESSFebruary 2025 - March 2025 (1 month)Paris, France• Restocking, facing, tidying, and reorganizing shelves.• Stock monitoring and layout optimization.• Customer reception and advice in a parapharmacy.
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Education
- Computer Science DegreeUEVE Paris Saclay2024Licence Informatique
Certifications
- Professional Virtual Assistant CertificationLiveMentor2024
- Administrative and Commercial Manager CertificationOpenClassrooms2024
Skill set
Categories
- Other