Anifa Hassani

-Continuous improvement of the management of the change experts team (creation of a skills matrix, an onboarding kit, updating knowledge management resources, recommendations for UX/UI design and change collaboration within product teams)

-Change management for 3 products (AI-powered augmented video analysis) based on the ADKAR methodology: stakeholder mapping, impact analysis, PCT analysis, training and communication plans, facilitation of training sessions and communication actions (newsletters), monitoring adoption by implementing indicators and sending satisfaction questionnaires to end-users.

Tools used: Klaxoon, PowerPoint, Jira, Confluence

Change management assignment with the Ministry of National Education: training facilitation, pedagogical engineering, communication strategy and implementation (newsletters)

Sales prospecting activities to develop a new offering

CSR interventions (Emmaüs, Article 1)

-Change management (scoping, diagnosis of the current state and definition of the target state)

-Organizational study and public policy analysis

-Project steering and management (organization and facilitation of workshops, reporting)

-Contract management (public procurement)

Expertise:

-Service design through design thinking

-Business process redesign

-Continuous improvement through lean management

-Change management (training, communication)

-New management methods through collective intelligence and co-development

References:

-Organizational analysis of child welfare establishments (ASE)

-Support for the Ministry of Justice in the deployment of the anti-stalking bracelet

-Improvement of the financial performance of the Société du Grand Paris

-Development of a smart city roadmap for the City of Noisy-le-Grand

-Management of a project to take over child protection establishments under public management for the CD77

Internal and intrapreneurship activities: CSR (gender parity, equal opportunities), Newsletters and sector watch (public sector, justice), recruitment (operational interviews, career fairs)