Freelancer profile translated to English.
Back to original languageAbout Angelo
Outsourced telephone switchboard – Available during the day, evening, and weekend
Looking to stop missing calls without being constantly disturbed?
I will take over your telephone switchboard, as if I were in your offices.
Personalized telephone reception, message taking, filtering, transferring, appointment management, call follow-up.
Available during the day, evening, and weekend to never leave your clients without an answer.
Clear reports after each call or at the end of the day (by email or other tool).
Who I am
Former team leader in crisis management (15 years), I handled hundreds of critical calls for public services: emergencies, technical on-call duty, police, firefighters, road incidents... Each call required listening, reactivity, information sorting, and immediate decision-making.
What I offer you:
– A reliable, professional, and human switchboard
– A responsive and adaptable service to your business (SMEs, tradespeople, liberal professions, agencies, freelancers...)
– Time and peace of mind savings: you can focus on your core business
Types of missions:
– Main or secondary switchboard coverage
– Relief during busy periods
– Outsourced telephone on-call duty (evening/weekend)
– Online agenda management / tool synchronization (Calendly, Google Calendar…)
French
Native or bilingual
English
Conversational
Arabic
Conversational
Remote only
Primarily works remotely
Experience
- SalesforgeSetter / CloserMay 2025 - Today (1 year and 1 month)Dol-de-Bretagne, FranceThe services concerned include:• connecting independent salespeople (remote or field);• appointment setting service by telemarketers (setters);• CRM integration and configuration (user rights, APIs, agenda synchronization);• providing targeted contact databases for sales prospecting.
- leadforgeSales ManagerFebruary 2025 - Today (1 year and 4 months)Dol-de-Bretagne, France– LeadForge Services:• website creation;• natural referencing (SEO) services;• management of advertising campaigns (SEA).
- Métropole européenne de LilleTerritorial AgentPUBLIC SECTORSeptember 2009 - September 2024 (15 years)Lille, FranceFire Safety Team Leader SSIAP 2 (15 years of experience)I have 15 years of experience in managing a fire safety team. Specializing in supervision (SSIAP 2), I manage interventions, evacuations, and security system maintenance to ensure the protection of people and property in public buildings/high-rise buildings. My role also included managing the telephone switchboard, coordinating requests for sanitation and roadwork interventions between professionals, individuals, and emergency services. Leadership and responsiveness are my strengths.
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Education
- SSIAP2Training Center2009
Skill set
Categories
- Other