Freelancer profile translated to English.
Back to original languageAbout Angelo
I help companies stop losing inquiries.
AI takes over phone calls, chats, and follow-ups, processes run automated, appointments are reliably booked and tracked.
You gain time, relieve your team, and measurably increase the number of actionable leads.
You can book individual modules or get a complete system from a single source.
1) AI Voicebots
• GDPR-compliant conversation management, multilingual if desired
• FAQ, pre-qualification, and structured capture of inquiries
• Appointment management: booking, rescheduling, cancellation
• Call forwarding or handover to an employee
• System integration: read data from CRM/ERP and write results back
2) AI Chatbots
• Website chat as well as WhatsApp and social media channels
• Lead capture, pre-qualification, appointment management
• Handover to team or voicebot
• System integration including synchronization (CRM/ERP)
3) CRM Setup & Automation
• Pipelines, calendars, conversations, customer journeys
• Follow-ups, reminders, no-show flows, reactivation
• White-label setups & templates for quick rollouts
4) Custom Automations
• End-to-end workflows, webhooks/APIs, data routing
• Automation of recurring processes internally and externally
I work with project flat rates and set up systems so that they run stably, are scalable, and can be used productively immediately. Implementation is fast, structured, and without unnecessary complexity.
Free initial consultation (15 minutes): I will show you specifically which modules have the greatest leverage for you and how we can go live with them in the short term.
German
Native or bilingual
English
Conversational
Italian
Basic
Remote only
Primarily works remotely
Experience
- Don Digitalo,Founder & AI Automation Consultant – Voicebots, CRM & AutomationsApril 2025 - Today (1 year and 2 months)Im Zollhafen 24, Cologne, NW, Germany• • Conception and implementation of AI voice assistants (voicebots) including prompt logic & knowledge bases for appointment management, FAQ, qualification, forwarding, and CRM/ERP integration (including Fonio)• • Development of AI chatbots via n8n (website & messaging channels) including prompt logic, knowledge bases, appointment management, FAQ, qualification, forwarding & CRM/ERP integration• • Development of all-in-one CRM & Sales systems including pipelines, calendars, conversations, and customer journeys (GoHighLevel)• • Development of end-to-end automations via webhooks/APIs, data routing, follow-ups, and process orchestration (n8n)• • Creation of templates & white-label setups (subaccounts, standard flows, reusable systems) for quick rollouts for clients• • Monitoring, maintenance & ongoing optimization (conversion, availability, response time, quality of bot responses)
- PricewaterhouseCoopers GmbH,Tax ConsultantMarch 2024 - April 2025 (1 year and 1 month)Cologne, NW, Germany• • Preparation of annual financial statements and tax returns for corporations and partnerships• • Support of corporate groups in corporate tax, trade tax, and VAT• • Preparation of tax calculations and electronic balance sheets• • Support in Audit of Tax and M&A Tax• • Technical research and documentation of complex tax issues
- Mazars GmbH & Co. KG,Tax ConsultantOctober 2023 - February 2024 (4 months)Cologne, NW, Germany• • Preparation of annual financial statements• • Preparation of private and corporate tax returns• • Preparation and submission of electronic balance sheets• • Processing of financial accounting• • Support in International Tax Law• • Research work for more complex tax issues
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Education
- Bachelor of Laws (LL.B.)FOM University of Applied Sciences2025Bachelor of Laws (LL.B.)
- Training as a Tax AssistantLaufenberg Michels und Partner mbB2023Ausbildung zum Steuerfachangestellten