Freelancer profile translated to English.
Back to original languageAbout Angel Ivan
Does your business come to a standstill every time you have to answer a WhatsApp, an email, or create an invoice?
That time could be invested in improving your profits.
My name is Ángel, I'm from Chihuahua, Mexico, and I work adapted to the Spanish peninsular schedule (9:00 AM to 6:00 PM CET).
I can take care of keeping your daily operations running while you focus on selling and growing.
- Management of inbox and WhatsApp Business, calendar and reminders, organization of Drive/Sheets and Excel, as well as customer support that leaves your clients calm and satisfied.
I am currently in my 2nd year of Medicine, which has given me a very organized and rigorous work methodology that I apply to each project.
I come from the high-turnover retail sector, so I know what it's like to juggle 10 things at once without losing my smile or my organization.
I offer seriousness, friendliness, quick responses, and well-done work.
I invite you to get in touch and let's organize ourselves to achieve your big goals.
Spanish
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Pecos PizzaOperations Assistant / CashierRESTAURANTS AND FOOD SERVICEAugust 2024 - January 2026 (1 year and 5 months)Nuevo Casas Grandes, MexicoI started in maintenance and logistics (delivery driver), then covered shifts in production (kitchen), and finally was assigned to direct customer service and cash handling.
- Management of phone and WhatsApp orders, with an average of 40-60 orders per shift.
- Responsible for opening, closing, and balancing the cash register.
- Support in inventory control and cost of supplies.
- Customer service and loyalty, resolving issues with home delivery service.
This experience complements my technical training in Entrepreneurship and Business Administration, applying cost control and customer service in a real business. - Panaderia La EspigaCashierRESTAURANTS AND FOOD SERVICESeptember 2023 - July 2024 (10 months)Nuevo Casas Grandes, MexicoPoint of sale management and customer service in a high-turnover retail environment. Responsible for cash closing, daily inventory control, and resolving customer issues. Development of skills in direct interaction, working under pressure, and operational organization.
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