Freelancer profile translated to English.

Description

Professional description:

I am a remote administrative assistant and office manager, with experience supporting companies and professionals who need order, continuity, and operational tranquility in their day-to-day lives.

I assist executives, SMEs, and growing teams in administrative management, agenda organization, operational coordination, and customer service, allowing them to focus on what truly adds value to their business.

I come from the legal and corporate world, which has given me a solid foundation in organization, confidentiality, precision, and priority management. I work with autonomy, judgment, and a practical, results-oriented vision.

I get involved as an operational right-hand, not only executing tasks but also anticipating needs, optimizing processes, and bringing clarity to environments with heavy workloads and a lack of structure.

Areas where I add value:

Administrative and operational management

Agenda, email, and documentation organization

Coordination with clients, suppliers, and teams

Customer service and professional support

Process tracking, control, and organization

Habitual use of digital tools (Google Workspace, Excel, Word)

My way of working:

Clear and professional communication

High level of confidentiality

Organization, reliability, and commitment

Quick integration into existing teams and processes

If you are looking for someone to bring order, free up time, and provide structure, I would be delighted to consider your project.

Languages

Spanish
Native or bilingual
English
Conversational
French
Basic

Workplace preferences

Remote only

Primarily works remotely

Freelance
Virtual Executive Assistant
January 2024 - Today (2 years and 5 months)
Comprehensive management of agendas, emails, and multi-channel customer service, ensuring organization and timely responses. Organization and tracking of payments, documentation, and administrative reports, improving information control and visibility. Implementation of digital tools to optimize workflows and centralize processes. Operational support to independent professionals and entrepreneurs, facilitating more efficient business management.
Gestión de agenda Servicio de atención al cliente Optimización de procesos Gestión administrativa
Adamo y Knet
Administrative Assistant – Freelance Collaborator
January 2023 - January 2024 (1 year)
Spain
Coordination of technical agendas and appointments, ensuring efficient planning. Management of budgets, invoicing, and technical documentation.
Fluid communication with clients, suppliers, and installers to resolve issues and follow up on services.
Gestión de agenda Servicio de atención al cliente Microsoft Excel Gestión administrativa Office management
Amazon Spain Fulfillment,S.L.U. (BCN1)
Team Leader
January 2020 - January 2023 (3 years)
Spain
Supervision and coordination of operational teams in a high-demand corporate environment. KPI tracking and application of Lean methodologies to improve productivity and quality. Staff training, process control, and operational flow optimization.
Optimización de procesos Microsoft Excel asistente personal