About Ángela María
Spanish
Native or bilingual
English
Fluent
Experience
- Arkana & Private advisorDirector of Operations and AdministrationNovember 2023 - Today (2 years and 7 months)Barcelona, Spain
- Arkana: Management of the Operations and Administration department, managing a budget of €1M, over 30 employees, and key accounts in banking, retail, and healthcare. Supervision of HR, Finance, and Recruitment areas.
- Muse Scene Lab: Advisor in COO functions. Startup focused on creating an immersive music practice platform based on AI, VR, and AR. Key challenges include fundraising, resource management, and sales.
- CIM Music School: Advisor in COO and CAO functions. Support for a non-profit organization with >250 students and 30 teachers, managing a budget of €80K and public sector grants. Implementation of ERP and support in cloud digital services.
- MindataDirector of Outsourcing & Service DeliveryJuly 2022 - November 2023 (1 year and 4 months)Palma de Mallorca, PM, Spain
- Service Delivery: Management of teams (Tech Leads, developers, QA, UX/UI, and PMs/Agile Leads) to deliver digital projects and products on time and with the best value for money // Compliance with SLAs with clients.
- Recruitment & Outsourcing: Leadership of the recruitment strategy. Supervision of 125 employees across >20 clients (>€2M gross margin) // 10% reduction in staff turnover and 90% reduction in financial discrepancies // Close collaboration with clients to optimize distribution times.
- Data & Analytics: Enhancement and evolution of Power BI dashboards to show profitability, recruitment times, and client funnel status.
- Dominion Commercial B2C.Head of CIO OfficeJuly 2021 - July 2022 (1 year)Madrid, Spain
- Budget & Finance: IT budget preparation [€6M and €12M] // Promotion of a transparent and self-sufficient approach that facilitates decision-making.
- Procurement: Management of >150 partners // Ensuring value delivery through the implementation of a strict cost efficiency strategy // Definition of KPIs to reduce delivery times and TCO. Implementation of digital tools for electronic invoicing and electronic signature processes.
- Technical Support: Leadership of the incident management team to mitigate operational risks and their impact on sales. IT microservices management.
- Data & Governance: Design of Power BI dashboards to monitor objectives. Definition and dissemination of IT governance.
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Education
- Postgraduate in Coaching, PNL and Team Leadership.ENEB2021
- Kanban System Improvement (KMP II - KSI).Kanban University. 16h.2022