Freelancer profile translated to English.

Description

I am a PMP and Scrum Master certified Project Manager, with more than 4 years of experience leading Agile and hybrid projects in international environments. I have managed remote and multicultural teams in sectors such as retail, events, technology and services, always with a focus on value delivery and continuous improvement.

I have worked with brands such as Disney, Norwegian Airlines, Jo Malone and Santander, coordinating complex projects from planning to execution, with special attention to communication with stakeholders, meeting deadlines and optimizing resources.

My goal is to help companies better organize their processes, lead teams with clarity and achieve successful deliveries, without friction and with measurable results.

Languages

English
Native or bilingual
Spanish
Fluent
Hungarian
Native or bilingual

Workplace preferences

Can work on-site

Málaga (up to 50km)

RevOps Automated
Agile Project Manager
May 2025 - Today (1 year and 1 month)
Spain
Led teams in implementing Salesforce solutions to optimize processes across sales, marketing, and finance. Managed Salesforce integration to ensure seamless data flow and improved reporting accuracy. Facilitated Agile ceremonies, driving on-time delivery and team alignment. Collaborated with stakeholders to define goals, optimize workflows, and enhance data management. Delivered process improvements, enhancing forecasting and operational efficiency.
Agile Methodology Communication Team management Scrum Project management
Santander Malaga Hub
Application Support Analyst
August 2023 - September 2024 (1 year and 1 month)
Spain
Led incident management, ensuring fast issue resolution aligned with SLAs. Facilitated communication between cross-functional teams and international clients, ensuring clear and transparent incident resolution. Conducted data analysis to track incident trends, improving operational efficiency and decision-making. Collaborated in Agile environment to maintain effective service desk operations, enhancing client satisfaction and team productivity.
Serco
Welfare Officer
August 2020 - September 2022 (2 years and 1 month)
London, UK
Managed communication and processes for residents, liaising between families, solicitors, and law enforcement. Developed strong interpersonal skills, assisting in the rehabilitation process by connecting residents with support systems.