You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Andrew MoïsaAM

Andrew Moïsa

IT Service Manager

€400/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Andrew

Experienced System and Network Administrator with 10 years of expertise in managing and optimizing IT infrastructures. Currently IT Service Manager at Kronospan (since 2024), I lead a team of 3, manage budgets, and oversee complex projects from design to implementation. I also ensure server administration, data security, and network incident resolution.

Previously, as a System and Network Administrator at the General Directorate of the Treasury (2023-2024), I managed the helpdesk, prepared workstations, and administered user environments, ensuring responsive support.

As a freelancer at SCC (2022-2023), I handled level 2 and 3 tickets, supervised backups (VEEAM), and audited infrastructures (VMware, Windows Server), while ensuring system compliance.

At Elsan (2019-2022), as a Site Lead Technician, I administered Active Directory, managed the IT and printer fleet, and led evolution projects, including the migration of application servers.

At Neurones IT (2014-2019), I provided user support (levels 1 and 2), incident management, and infrastructure maintenance for key clients like BNP and Orange Business Services. I also created VMs, managed IT stock, and participated in security projects.

Key skills: Virtualization (VMware, ESX), Windows/Linux administration, firewall configuration, project management, technical support, and supplier negotiation. Passionate about innovation and problem-solving, I quickly adapt to complex environments and technological challenges.
  • English

    Conversational

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Kronospan-sas,
    IT Service Manager
    RAW MATERIALS INDUSTRY
    April 2024 - Today (2 years and 2 months)
    Auxerre, France
    • Team Management of 3 people: planning, animation, and coordination of collaborators.
    • Definition of daily work plans for collaborators, objectives, and priorities.
    • Development and regular presentation of reports on project progress and results obtained to relevant stakeholders.
    • Budget Management: expense tracking, invoice processing, monthly report production.
    • Management of complex and diverse projects, from design to implementation.
    • Preparation of specifications, definition of methodology, planning, resources, and deliverables.
    • Installation and administration of IT infrastructures, workstation configuration, performance management.
    • Assisting employees in daily troubleshooting of their network-related IT problems.
    • Installation and configuration of physical and virtual servers to meet the specific needs of the company.
    • Creation and management of user accounts, groups, and permissions to ensure data security.
    • Management and supervision of IT infrastructures, ensuring network performance and security.
    • Coordination with local and international technical teams to ensure efficient IT project management.
    Project Management VMware vSphere Veeam SentinelOne IT Infrastructure
  • Direction General du Trésor,
    System and Network Administrator
    PUBLIC SECTOR
    December 2023 - April 2024 (4 months)
    Paris, France
    • Ticket and hotline management
    • Workstation preparation
    • Workstation administration
    • Infrastructure evolution project implementation
    • Incident escalation
    • Level 1 and 2 Application Administration Deployment and maintenance of operating systems
    • Windows, Linux.
    • Rapid and efficient management of incidents on systems, networks, workstations, and printing systems.
    • Active participation in internal IT strategy meetings, providing expertise on network management.
  • SCC
    System Administrator
    AVIATION AND AEROSPACE
    December 2022 - December 2023 (1 year)
    Auxerre, France
    • Level 2 and 3 ticket management (GLPI)
    • Backup management (VEEAM)
    • Project monitoring
    • Infrastructure compliance monitoring (Windows Server)
    • Infrastructure management (ESX, VMWARE, Windows Server)
    • Vendor incident opening
    • Infrastructure audits

Recommendations

Be the first to recommend Andrew

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • DUT, Réseau et Télécom
    CESI
    2014
    DUT, Réseau et Télécom
  • Baccalauréat profesionnel, MRIM
    La Salle
    2011
    Baccalauréat profesionnel, MRIM

Skill set

Categories