Freelancer profile translated to English.

Description

Experienced System and Network Administrator with 10 years of expertise in managing and optimizing IT infrastructures. Currently IT Service Manager at Kronospan (since 2024), I lead a team of 3, manage budgets, and oversee complex projects from design to implementation. I also ensure server administration, data security, and network incident resolution.

Previously, as a System and Network Administrator at the General Directorate of the Treasury (2023-2024), I managed the helpdesk, prepared workstations, and administered user environments, ensuring responsive support.

As a freelancer at SCC (2022-2023), I handled Level 2 and 3 tickets, supervised backups (VEEAM), and audited infrastructures (VMware, Windows Server) while ensuring system compliance.

At Elsan (2019-2022), as a Site Lead Technician, I administered Active Directory, managed the IT and printer fleet, and led evolution projects, including application server migration.

At Neurones IT (2014-2019), I provided user support (Levels 1 and 2), managed incidents, and maintained infrastructures for strategic clients like BNP and Orange Business Services. I also created VMs, managed IT inventory, and participated in security projects.

Key skills: Virtualization (VMware, ESX), Windows/Linux administration, firewall configuration, project management, technical support, and vendor negotiation. Passionate about innovation and problem-solving, I quickly adapt to complex environments and technological challenges.

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Kronospan-sas,
IT Service Manager
RAW MATERIALS INDUSTRY
April 2024 - May 2026 (2 years and 1 month)
Auxerre, France
• Management of a team of 3 people: planning, animation, and coordination of employees.
• Definition of employees' daily work plan, objectives, and priorities.
• Development and regular presentation of reports on project progress and results obtained to relevant stakeholders.
• Budget management: expense tracking, invoice processing, monthly report production.
• Management of complex and diverse projects, from design to implementation.
• Preparation of specifications, definition of methodology, planning, resources, and deliverables.
• Installation and administration of IT infrastructures, workstation configuration, performance management.
• Assistance to employees in daily troubleshooting of their network-related IT problems.
• Installation and configuration of physical and virtual servers to meet specific company needs.
• Creation and management of user accounts, groups, and permissions to ensure data security.
• Management and supervision of IT infrastructures, ensuring network performance and security.
• Coordination with local and international technical teams to ensure effective IT project management.
Project Management VMware vSphere Veeam SentinelOne IT Infrastructure
Direction General du Trésor,
System and Network Administrator
PUBLIC SECTOR
December 2023 - April 2024 (4 months)
Paris, France
• Ticket and hotline management
• Workstation preparation
• Workstation administration
• Infrastructure evolution project implementation
• Incident escalation
• Level 1 and 2 Application Administration
• Deployment and maintenance of operating systems
• Windows, Linux.
• Rapid and efficient management of incidents on systems, networks, workstations, and printing systems.
• Active participation in internal meetings on IT strategy, providing expertise on network management.
SCC
System Administrator
AVIATION AND AEROSPACE
December 2022 - December 2023 (1 year)
Auxerre, France
• Level 2 and 3 ticket management (GLPI)
• Backup management (VEEAM)
• Project monitoring
• Infrastructure compliance monitoring (Windows Server)
• Infrastructure management (ESX, VMWARE, Windows Server)
• Vendor incident opening
• Infrastructure audits