Freelancer profile translated to English.
Back to original languageAbout André
I am André Schuster – an external sales service provider, specializing in B2B telephone prospecting, appointment setting, and qualified lead outreach.
After several years in B2B telephone sales, most recently at BSS People & Technology as an Expert Call Agent with team leader training, I have focused on what many companies don't like to do internally – but urgently need: structured, honest, and effective cold calling by phone.
I have worked for clients such as BlauDirekt (insurance), Donnerstag AI (SaaS), as well as well-known companies in the payment industry – including Visa, Payone, Commerz Global Pay, Nexi, Unzer, RS2, and many more.
As a "UmsatzLotse" (Revenue Pilot), I bring not only appointments but also system: I work with HubSpot, document conversations comprehensibly, set up clean follow-ups, and structure the sales process so that initial contact leads to real conversations.
My clients are primarily agencies, SMEs, software providers, and service providers who do not have an internal sales team – or want to finally professionalize their prospecting.
I make calls. Not from the gut. But with a plan, attitude, and impact.
Book me for 5 days – and together we will find out how good your offer sounds when someone truly explains it.
German
Native or bilingual
Remote only
Primarily works remotely
Experience
- UmsatzlotseExternal Sales Service ProviderCONSULTING AND AUDITSAugust 2025 - Today (10 months)Nürnberg, GermanyBuilding my sales brand "UmsatzLotse" (Revenue Pilot) with a focus on:Appointment setting, existing customer care, up-/cross-selling, and telephone cold callingin the B2B environment.I primarily prospect by phone, directly, reliably, and with the goal of reaching decision-makers at eye level.I systematically document all conversations in the CRM (HubSpot), includingfunnel tracking and follow-ups.Already actively involved in projects with initial clients. Especially in the agency andSME sector.My goal: I take over the part of sales that nobody likes to do internally, but everyone needs.Human. Measurable. With Compass.
- BSS People & TechnologyExpert Call Agent with Leadership TrainingBANKING AND INSURANCEFebruary 2022 - July 2025 (3 years and 5 months)Fürth, GermanyAt BSS, I was responsible for telephone customer outreach, appointment setting, and project coordination in various industries – with a clear focus on direct communication, results responsibility, and CRM-based work.I made calls, qualified leads, and set appointments for the following clients, among others:– BlauDirekt (Insurance & Financial Sales)– Donnerstag AI (Artificial Intelligence / SaaS)– Commerz Global Pay, Payone, Visa, Nexi, RS2, Unzer, Bezahlexperten, Omono, VR Payment, Orderbird (Payment Industry)This time taught me to act reliably on the phone, document processes cleanly, and work with quality even at high volumes.This is precisely my strength today as an external "UmsatzLotse" (Revenue Pilot): Sales with structure, attitude, and impact.
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Education
- Team Leader Trainingbss people & technology2024Die Ausbildung zum Teamleiter bei BSS People & Technology umfasste praxisnahe Inhalte rund um Mitarbeiterführung, Coaching und Vertriebssteuerung im B2B-Umfeld. Ich habe gelernt, wie man Teams motiviert, Konflikte professionell löst, Gespräche zielgerichtet steuert und Vertriebsprozesse strukturiert begleitet. Inhalte waren u. a.: Gesprächsführung, Erstellung von Leitfäden, Side-by-Side-Coaching, Konfliktmanagement, Kampagnenkalkulation, Abschlussberichte, arbeitsrechtliche Grundlagen, Zeitmanagement und Produktivitätssteuerung. Ziel der Ausbildung war es, operative Führungskompetenz und methodisches Know-how für telefonischen Vertrieb und Teamsteuerung zu vereinen.