Freelancer profile translated to English.
Back to original languageAbout André
With 9 years of experience in consulting firms, I have had the opportunity to work on very diverse topics such as: contract management, project management, organizational transformation, PMO, and this for major CAC40 clients in the Aeronautics, Energy, Banking and Insurance sectors.
I am very autonomous and I appreciate challenges.
Do not hesitate to contact me, I am available for short or long missions and I will be delighted to share my experience with you!
Spanish
Conversational
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km), Lille (up to 50km), Bordeaux (up to 50km), Nantes (up to 50km), Marseille (up to 50km)
Experience
- TotalEnergies - via F8 ConseilOperational Contract ManagerENERGY AND UTILITIESApril 2022 - April 2024 (2 years)Nanterre, FranceOperational management of international IT contracts (outsourcing) and as such, guarantor of compliance with contractual aspects.Cross-functional and versatile role to act as the preferred point of contact for the various contract stakeholders: business project managers, users, internal and external technical teams, steering committees, Contracts Managers responsible for legal and financial aspects.Governance
- Preparation and participation in various committees: project, SLA reviews, billing, steering committee, processes.
- Consolidation of feedback from teams (complaints, proposals, areas for improvement).
- Validation of billing based on project work units and assets in the CMDB database.
- Acculturation and training of users on the contract's various services.
- Analysis of indicators (KPI, SLA) on all operational and financial commitments.
Projects- Management of project portfolios in terms of processes and indicators.
- Escalation of project deliveries to operations and ensuring smooth transitions.
Monitoring and Reporting- Service delivery management, alert analysis, and implementation of remediation plans.
- Management of contractual evolutions: amendments and ad-hoc work orders (integration of cloud scope into the contract).
- Compilation, correlation, and processing of data to create decision-support visuals (Excel, PowerBI).
- Weighting of penalties (netting of indicators) based on responsibilities.
- EntrepreneuriatCreation of a car dealership companyAUTOMOBILEJanuary 2021 - March 2022 (1 year and 3 months)Paris, France• Market research• Cash flow monitoring and opportunity tracking• Unfavorable used car market – Reduction of activity
- BNP PARIBAS CARDIFPMOBANKING AND INSURANCEMarch 2020 - December 2020 (9 months)Nanterre, FrancePMO within the Infrastructure department:• Monitoring of an infrastructure project portfolio for management.• Control of the department's budget and workload.
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Education
- Final year of studyEPF Sceaux - Information Systems Management Option
Certifications
- ITIL Foundation (v4)PeopleCert2022